Solicitor

• Oct 2020 - Present

Legal Trainee

• Oct 2018 - Oct 2020

Working in Fosters' Personal Injury & Clinical Negligence department.

Trainee Solicitor

• Oct 2018 - Oct 2020

Welfare Benefits Advocate

• May 2016 - Jul 2018

I was a member of the advocacy team at the Norfolk Community Law Service, representing welfare benefit appeals at Tribunal. This involved conducting client interviews, preparing submissions and representing clients at Tribunal hearings, with the aim of securing their appropriate welfare benefit entitlement. I was a member of the advocacy team at the Norfolk Community Law Service, representing welfare benefit appeals at Tribunal. This involved conducting client interviews, preparing submissions and representing clients at Tribunal hearings, with the aim of securing their appropriate welfare benefit entitlement.

Law Undergraduate

• Sep 2015 - Jul 2018

Graduated with 2:1 in 2018 Graduated with 2:1 in 2018

Commercial & Contract Manager

• Apr 2009 - Jul 2015

Responsible for managing Aviva’s global portfolio of outsourced infrastructure hosting and storage suppliers, with a combined annual spend in excess of £100m. This ranged from Cloud solutions, to traditional datacentre hosting provision and included:o Commercial negotiation to secure/retain best value for Avivao Dispute resolutiono Governance and drafting of contract changeso Contract interpretation and commercial support for other parts of the Aviva business Responsible for managing Aviva’s global portfolio of outsourced infrastructure hosting and storage suppliers, with a combined annual spend in excess of £100m. This ranged from Cloud solutions, to traditional datacentre hosting provision and included:o Commercial negotiation to secure/retain best value for Avivao Dispute resolutiono Governance and drafting of contract changeso Contract interpretation and commercial support for other parts of the Aviva business

IT Programme/Project Manager

• Oct 2002 - Apr 2009

Responsible for a variety of project and programme deliveries including:o Delivery of four, high profile off-shoring projects in Bangalore and Sri Lanka, utilising significant, new (at the time) technologies such as Voice Over IP (VOIP) and Citrix. This involved managing complex relationships across a wide range of third party suppliers on several continents to deliver the IT infrastructure required to support off-shoring of services from the UK, Ireland and Canada.o Responsibility for integration of the service support functions between the RAC and Norwich Union and for bringing the management of RAC suppliers into a standard framework in order to achieve £8.4m in benefit.o Co-developed and implemented the original Project Management Framework (PMF) within Norwich Union, based on CITI’s ePM methodology; setting out the standard for project management disciplines including project initiation, definition, planning, reporting and control mechanisms.o Managing a team of 15 project managers to deliver a £35m IT infrastructure change portfolio.

e-Commerce Server Architecture Manager

• Feb 2000 - Oct 2002

Responsible for managing a team of highly skilled IT developerso Determined and focused priorities; created flexible delivery planso Managed delivery of architectural components to targeto Provided representation on e-Commerce architecture at all levels within Norwich Uniono Developed existing and new team memberso Gathered requirements from business representatives and technical experts, ensuring both sides understood and delivered to expectations.o Implementation of the Internet-based self-service application for insurance brokers

Year 2000 Project Manager

• May 1997 - Feb 2000

o Co-ordination of teams across the Aviva group to ensure all systems were Y2K compliant

Training & Distance Learning Consultant

• Oct 1988 - May 1997

o Created all forms of distance learning materials, including interactive workbooks and computer based trainingo Developed National award-winning IMRO compliance CBT for Norwich Union Investment Management and created training materials to support set up of Virgin Directo Produced compliance training materials to enable the Life Direct sales force to achieve FSA authorisationo Responsible for team providing training and conference administration support

Commercial Underwriting Assistant

• Oct 1986 - Oct 1988

Responsible for administration of commercial lines business.