Experience

Canadian Mental Health Association Peel Dufferin

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Mental Health and Justice Services Program Assistant

  • Aug 2015 - Present

  • Administratively supporting a team of 16-22 case managers and the Manager of Mental Health and Justice Services and System Wise, Executive office coverage and Housing and Support In Peel• Managed and coordinated schedules for translators, 3 forensic psychiatrist, 2 managers, 2 directors• Participated and supported several committees including the Peel Human Services and Justice Coordinating Committee, Alternative Resolution Court Committee and Documentation Management Committee• Assist in the development of data tracking and reporting mechanisms to ensure completion of policy required tasks• Audit highly confidential client data on a regular basis to ensure compliance, and quality according to Central West LHIN requirements• Assist clients to fill out referral forms and complete Ontario Perception of Care Surveys• Liaise with various stakeholders including Peel Crown Attorney, Ontario Provincial Police, Peel Regional Police and various community agencies to find gaps in service and initiate new services where appropriate• Complete and confirm payroll on CCIM• Manage program database of clients ensuring accurate information and documentation is up to date• Analyzing data from client database and research for quality improvement• Review WRAP and Release from Custody referrals from correctional facilities to assess eligibility and risk for group and case management services Show less

• Central Intake Administrative Assistant

  • Jun 2015 - Aug 2015

  •Act as a liaison between the Central Intake Program Manager and case managers to ensure coordination and follow-up on day-to-day issues•Organize and maintain electronic and paper filing systems•Follows up on monthly timesheets and expense measures for Program Staff, as per agency policy•Record and distribute accurate minutes and action items as per agency templates; track and update action items from meetings.



Region of Peel

• Canada
• Government Administration
• 700 & Above Employee

• Research Support Literacy

  • Apr 2013 - Aug 2014

  I had the wonderful opportunity to work at the Region of Peel for two consecutive summers (2013 and 2014) with the Early Literacy Team. The bulk of my work was to complete research for the creation of preschool and toddler literacy rating scales, in collaboration with Raising the Bar, to promote literacy in childcare and early learning settings. In helping with this project I enhanced my already sufficient knowledge base on early literacy best practices. Although most of my time was focused on the literacy rating scale I also got many opportunities to plan, coordinate and execute many events where I was able to engage other organizations, children, families and residents of Peel to promote and build healthy communities. This job provided me, not only with the experience to work within a team and collaborate with other organizations but also it allowed me to give my ideas to a number of professionals in order to show them that I will and can take the individual initiative that are needed to ensure deadlines are met and the quality of work is completed to the highest standards. Show less



TransGlobe Apartment REIT

• Financial Administer

  • May 2012 - Jul 2012

  • Prepared and updated spreadsheets for pre-authorized payment accounts and accounts to be closed • Prepared vendor payment reports and paid bills at bank • Wrote and typed all company closing letters for the Chief Financial Officer • Contacted all vendors to close all accounts through email, fax and phone calls • Faxed and e-mailed letters to vendors and lawyers • Organized files by date, vendor, city, property, etc before filing • Prepared and updated spreadsheets for pre-authorized payment accounts and accounts to be closed • Prepared vendor payment reports and paid bills at bank • Wrote and typed all company closing letters for the Chief Financial Officer • Contacted all vendors to close all accounts through email, fax and phone calls • Faxed and e-mailed letters to vendors and lawyers • Organized files by date, vendor, city, property, etc before filing



AHA Auto Parts

• Brampton

• Office Manager

  • Jan 2009 - Sep 2010

  • General Typing, Photocopying, Faxing, Filing and Inventory Reconciliations • Maintained all company wholesaler accounts, bank accounts and credit cards • Made and responded to a high volume of customer and vendor phone calls and emails • Clean and organize work-space, making it more efficient for all employees • General Typing, Photocopying, Faxing, Filing and Inventory Reconciliations • Maintained all company wholesaler accounts, bank accounts and credit cards • Made and responded to a high volume of customer and vendor phone calls and emails • Clean and organize work-space, making it more efficient for all employees