Experience

Gong

• United States
• Software Development
• 700 & Above Employee

• Manager, Workplace and Facilities

  • Jul 2022 - Present

  - Manage US office locations in SF, CHI, and ATL(soon to be Salt Lake City) - Management of Gong workplace & facility SLA's and KPI's - Program manager for US vendors, including but not limited to RFP, contract negotiation, SLA's, KPI's, and term - Responsible for monthly utilization reporting on office utilization - Key stakeholder in office decisions and planning - Facilitated onboarding processes for in person new hires - Main contact for WeWork memberships and landlord correspondence Show less



Slack

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Associate Workplace Manager

  • May 2021 - Jun 2022

  - Management of Slack HQ in downtown San Francisco and oversees building of new workplace coordinator team- Project manager on cross functional team for reopening our San Francisco office June 2021- Brainstorming and implementing new post-Covid procedures and supporting a hybrid workforce- Collaborating daily with fellow workplace and cross-functional departments for daily and long term functions and improvements - Managing relationships with various departments, key c-suite stakeholders, and working towards a common goal where all parties are heard- Cross functionally managing relationships and projects with operational departments(biztech, peopleops, legal, program management etc) to build a cohesive work environment for entire employee population- Vendor management for 12+ vendors including but not limited to contract review/red lining, scope of work, onboarding, PO management, invoicing, payment, and termination- Main contact for on site facilities, security, landlord, and janitorial teams- Project management of new office layout and introduction of a clean desk policy for over 1,200 employees- Liaison to build team and contractor team to determine office build outs, day two projects, punch walks, and completion of projects- Forecasting and managing $million+ in yearly budget- Connecting and overseeing relationship between Workplace and finance to ensure budget expectations are met Show less

• Procurement Coordinator

  • May 2020 - May 2021

  - Joined Procurement team as Procurement coordinator during office closure due to COVID-19 - Project managed channel reduction and workflow streamlining- Kicked off company supplier diversity program - Data reporting of all vendor spend by department, category, percentage, and potential for - Active partner in Supplier Diversity Coalition with 40+ other companies- Strategic Sourcing Category Specialist as of August 2020- Performed first line contract review - Including but not limited to: legal redlines, supplier and/or category research and analysis, proposed negotiation strategies, etc.- Assisted RFX and competitive bid projects as assigned by Manager of Strategic Sourcing for Marketing department- Built and maintain trust with key stakeholders in Marketing and Sales- Lead and/or assist RFX and competitive bid projects as assigned by Category Manager or Manager of Strategic Sourcing Show less

• Associate Workplace Manager

  • Dec 2018 - May 2020

  - Managing Slack HQ in downtown San Francisco with workplace team of 15+- Managing workplace coordinators, reception, mailroom, maintenance, and space allocation teams- Collaborating daily with fellow workplace departments for daily and long term functions and improvements - Collaborating and brainstorming with Workplace Real Estate, Build and Design team to continuously evolve and improve daily function- Building relationships with various departments, key c-suite stakeholders and working towards a common goal where all parties are heard and benefit- Working closely with fellow operational departments(biztech, peopleops, finance, etc) to build a cohesive work environment for entire employee population- Owning vendor management for 12+ vendors including but not limited to onboarding, scope of work, invoicing, payment and communication day to day.- Project managing of new office openings and team shuffles(including completing a 900+ person move in 3 days) - Forecasting and Managing $million+ in yearly budget- Connecting and overseeing relationship between Workplace and finance to ensure budget expectations are met Show less



Code3

• United States
• Advertising Services
• 100 - 200 Employee

• Head of Office Operations

  • Nov 2017 - Dec 2018

  - Oversaw all six of SocialCode's offices in the US, supporting over 320 employees- Managed team of 5+ based around the country in LA, Chicago, DC, and New York- Planned and managed budget for OfficeOps department- Project manager on all office build outs, remodels, and relocations- Worked closely with finance on overall OfficeOps budget- Point of contact for OfficeOps department- Proficient in Concur, G-suite, Slack, Microsoft Office, Outlook and Dropbox - Coordinated with key stakeholders and senior leadership on Office Operations initiatives- Held monthly meetings with senior leadership to discuss office goings on and to monitor pulse and morale of each office- Worked with team to create office spaces that are engaging, functional, and comfortable- Brainstormed and implement creative ways to upkeep all offices and facilities- Reported to CFO Show less

• Office Manager

  • Jan 2016 - Nov 2017

  - Oversaw the daily operations of the San Francisco and Los Angeles offices.- Served as the focal point for all things office-related. This included proactively managing the office’s day-to-day operations, greeting all visitors and managing reception, supervising outside service vendors, handling maintenance issues and requests, ordering supplies and groceries, coordinating deliveries, sorting mail, and working with food and beverage vendors- Responsible for keeping the office fun, functional, and comfortable by supervising the maintenance and alteration of office areas and equipment, layout, arrangement, and housekeeping of office facilities- Assisted in coordinating internal company meetings and client interfacing meetings- Assisted with planning of events like happy hours, lunches, holiday parties, birthdays, group activities, and others (negotiate pricing; plan menus; coordinate guest lists)- Managed office-related budget and negotiate the purchase of office supplies and groceries for the entire staff in accordance with company purchasing policies and budgetary restrictions- Identified inefficiencies and areas of improvement with office processes- Participated as needed in special department projects- Handled sensitive and confidential data in a trustworthy manner- Project manager for new Los Angeles office relocation and build out - Traveled between San Francisco and Los Angeles offices bi-weekly- Proficient in Concur, G-suite, and Dropbox Show less



Morgan Stanley

• United States
• Financial Services
• 700 & Above Employee

• Executive Assistant/Office Manager

  • Jun 2013 - Aug 2015

  - Supported branch manager, senior management team and provided admin support for over 120 financial advisors - Managed day-to-day office duties/facilities, meetings/events - Processed accounts payable and expense reports in Concur - Worked with HR and managers to onboard and off board employees, many involving private and confidential information - Facilitator and point of contact for office rebuild and expansion - Heavy scheduling, calendaring, travel - Supported branch manager, senior management team and provided admin support for over 120 financial advisors - Managed day-to-day office duties/facilities, meetings/events - Processed accounts payable and expense reports in Concur - Worked with HR and managers to onboard and off board employees, many involving private and confidential information - Facilitator and point of contact for office rebuild and expansion - Heavy scheduling, calendaring, travel



Jump Associates

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Receptionist, Office Manager Assistant

  • Dec 2012 - Jun 2013

  Worked closely with CEO, CFO, and head VP's to achieve company goals Greeted all guests and provided exceptional customer service Assist finance team on T&E's, bills and Quickbooks Assisted in planning and facilitating company meetings and events Manage mail/package delivery and security system Recruiting coordinator Worked closely with CEO, CFO, and head VP's to achieve company goals Greeted all guests and provided exceptional customer service Assist finance team on T&E's, bills and Quickbooks Assisted in planning and facilitating company meetings and events Manage mail/package delivery and security system Recruiting coordinator



Ferrari-Carano Vineyards and Winery

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Lab/Harvest Worker

  • Aug 2012 - Oct 2012

  Reported directly to Viticulture Lab Manager and Grower Relations Manager Responsible for daily grape colletcion/sampling Completed tests on Brix, TA and Ph levels of samples Assisted cellar team with daily nutrient and barrel additions Data entry to excel and AMS Reported directly to Viticulture Lab Manager and Grower Relations Manager Responsible for daily grape colletcion/sampling Completed tests on Brix, TA and Ph levels of samples Assisted cellar team with daily nutrient and barrel additions Data entry to excel and AMS



Stryker Sonoma Winery

• United States
• Wine and Spirits

• Tasting Room Associate/Social Media Assistant

  • May 2011 - Jun 2012

  Responsible for greeting and serving all winery guests Managed stocking and inventory on tasting room wines Monitored and updated various social media sites (Twitter, Facebook, etc) Daily cash handling and clerical work Responsible for greeting and serving all winery guests Managed stocking and inventory on tasting room wines Monitored and updated various social media sites (Twitter, Facebook, etc) Daily cash handling and clerical work



Rohnert Park Gymnastics

• Office Support Staff/Receptionist

  • Sep 2010 - May 2012

  Support to the CEO, manager and coaching staff Balanced books daily Computer Program Skills/Cash handling/Processed Mail and Filling Provided exceptional customer service, both in person and over the phone. Support to the CEO, manager and coaching staff Balanced books daily Computer Program Skills/Cash handling/Processed Mail and Filling Provided exceptional customer service, both in person and over the phone.



Date in a Box

• Assistant

  • Apr 2009 - Aug 2011

  Assisted with Corporate and Social Event set-up and management Office Management; answered phones, processed billing and filling Presentation building/preparation Assisted with Corporate and Social Event set-up and management Office Management; answered phones, processed billing and filling Presentation building/preparation



City of San Mateo: King Center

• Lifeguard/Swim Instructor/Office Staff

  • May 2005 - Aug 2010

  CPR/First aid certified/Life Guard Computer skills/Cashier experience Provided exceptional customer service CPR/First aid certified/Life Guard Computer skills/Cashier experience Provided exceptional customer service