Experience

CIPS - The Chartered Institute of Procurement & Supply
• United Kingdom
• Education Administration Programs
• 200 - 300 Employee
• Exam Management Co-ordinator

  • May 2023 - Present


Stamford College

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Exams Administrator

  • Feb 2022 - Jun 2023

  A good understanding of all awarding bodies and JCQ regulations. The ability to ensure exam entries are received within set deadlines and accurately processed and submitted to awarding bodies. Maintaining examination records in management information systems. Preparing material for online testing, including seating plans and invigilator packs. Prepare and execute GCSE, BTEC, and functional skills exams. Oversee training of invigilators (Exams Office) and scheduling invigilators for all exams, both written and online, and assisting invigilators where needed on a day-to-day basis. Recoding examination results, distributing certificates to students, and dealing with incoming queries from past students relating to their results or certification. Ensuring records and evidence of Access Arrangements are maintained and ensuring special arrangements are in place for candidates who need them. Dispatching of exam scripts and assessments to awarding bodies. Involved in the full planning of the current November GCSE resits including managing training schedule both online and in-house for invigilators. I have had the privilege of being the main invigilator in a large exam sitting and to first hand deal with any issues that required my attention during that time, including managing up to 8 invigilators in the same venue. Show less



Missmoneypenny PA Services

• United Kingdom
• Executive Offices
• 1 - 100 Employee

• PA

  • Jul 2019 - May 2021

  Working as an executive assistant for an investment bank in Dubai. Daily tasks include bookkeeping, board resolutions, coordinating VAT, assisting with audits. Also working in a small team and assisting in managing 40 offices. Phone answering for 20 businesses, together with mail forwarding. Research projects for a media group and preparing statements of work for a construction company on a weekly basis. Working as an executive assistant for an investment bank in Dubai. Daily tasks include bookkeeping, board resolutions, coordinating VAT, assisting with audits. Also working in a small team and assisting in managing 40 offices. Phone answering for 20 businesses, together with mail forwarding. Research projects for a media group and preparing statements of work for a construction company on a weekly basis.



RBD Ltd

• Canada
• Construction
• 1 - 100 Employee

• PA and Accounts Assistant

  • Apr 2018 - May 2019

  I was heavily involved in the day to day operation of a manufacturing business. This role was more office manager than PA. I was the first contact with all our customers within sales. Most customers were either GP’s, pharmaceutical businesses, or herbalists. It was my responsibility to ensure all contract manufacture orders were running smoothly with constant communication with the client and liaising with the production team and MD. I was often given the task to find herbal products that were difficult to come by and had to liaise with international companies and to then purchase the product. I was also responsible for maintaining the general ledger, EU VAT Sales, processing accounts payable and receivable, and routine bookkeeping with Sage Line 50. Collecting overdue debt was a weekly task undertaken with success. I was responsible for a variety of HR issues including calculating payroll hours for up to 20 staff members, reporting sick days, holidays, and dealing with any other staff-related issues. This was a busy hands-on role that required great organisation skills, exceptional customer service skills, and energy for a heavy workload. Show less



PC Howard Logistics and Warehousing

• Assistant to Transport Manager

  • Apr 2017 - Apr 2018

  Supporting the Transport Manager to ensure the smooth running of a busy transport office. Managing and distributing information within the office. Answering phones, taking memos, and maintaining files. Reporting any concerns to the transport manager. Pricing up daily jobs ready to invoice worth between £20,000 - £30,000 per week and preparing reports to the management team. Supporting the Transport Manager to ensure the smooth running of a busy transport office. Managing and distributing information within the office. Answering phones, taking memos, and maintaining files. Reporting any concerns to the transport manager. Pricing up daily jobs ready to invoice worth between £20,000 - £30,000 per week and preparing reports to the management team.



Flower Invasion

• United Kingdom

• Independent Business Owner

  • May 2013 - Dec 2016

  Start-up of a new business and managing all aspects of business administration including VAT, bookkeeping, Inland Revenue, EU VAT sales, and recruitment & training of sales staff. Establishing a significant presence on social media to enable growth and awareness together with other marketing strategies. Buying and sourcing products from European countries daily. Meeting with customers in a sales environment to drive product sales and knowledge. Communicating with customers through various channels. Acknowledging and resolving customer complaints and maintaining a positive, empathetic, and professional attitude towards customers. The business saw an increase in turnover year on year. Show less



Hillyards of Oundle - Flower and Plant Wholesaler

• Sales Manager

  • May 2005 - Apr 2013

  Solely establishing a new retail unit within an ongoing business. Recruiting, hiring, and training a sales team. Identifying opportunities for improvements and implementing them. Tracking sales goals and reporting the results. Building and promoting strong long-lasting customer relationships by partnering with them and understanding their needs. This business unit saw a 20% growth each year. All administrative tasks including bookkeeping and VAT are undertaken. Solely establishing a new retail unit within an ongoing business. Recruiting, hiring, and training a sales team. Identifying opportunities for improvements and implementing them. Tracking sales goals and reporting the results. Building and promoting strong long-lasting customer relationships by partnering with them and understanding their needs. This business unit saw a 20% growth each year. All administrative tasks including bookkeeping and VAT are undertaken.



Peterborough City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• PA to Head of Planning followed by Training Project Administrator

  • Mar 2004 - Apr 2005

  I was employed as a PA by the Head of Planning for a 6 months contract. When my contract was completed I was asked to assist in managing a project in the Chief Executive's office. The project involved rolling out a training programme for the whole of the council. I was employed as a PA by the Head of Planning for a 6 months contract. When my contract was completed I was asked to assist in managing a project in the Chief Executive's office. The project involved rolling out a training programme for the whole of the council.



Essentially English Delicatessen

• Independent Business Owner

  • 2001 - 2003

  In 2001 I bought a delicatessen in Oundle. I was solely responsible for purchasing all the products for the business. One of the biggest tasks was to source new products that were new and exciting in the food industry. At the time I was very interested to buy British products and support local farmers, growers, and other small businesses within the UK. Sadly, at that time British supermarkets were heavily investing in sourcing fine foods and supermarkets like Waitrose were beginning to overwhelm the industry. I sold the business as a going concern. Show less



Next

• Netherlands
• Online Media

• Secretary

  • 2000 - 2001

  During my year at Next Plc, I worked as a secretary to the Merchandise and Buying Managers in the children’s clothing department. I was also responsible for any administrative duties within the two teams. During my year at Next Plc, I worked as a secretary to the Merchandise and Buying Managers in the children’s clothing department. I was also responsible for any administrative duties within the two teams.