Experience

Lower East Side Tenement Museum

• VP Human Resources

  • 2014 - Present

  Lead Tenement Museum’s Human Resources Department with responsibilities for all aspects of HR including Performance Management, Talent Acquisition and Management, Payroll, Compensation, Benefits and Employee Engagement. •Led management team in negotiating Museum’s first and subsequent union contracts ensuring a fair and financially sustainable union contract. Manage all union issues including Labor/Management Committee and grievances. • Evaluated, identified and implemented a new payroll and HRIS system enabling comprehensive reporting, system wide controls and employee self-service. • Conducted D&I assessment and created a 12 person D&I Council to help the Museum focus on diversity and inclusion both internally and externally. • Co-led Museum’s COVID 19 reopening and response plan including all return-to-work policies and protocols. • Guided key stakeholders through a process to design and implement a new performance management program that introduced goal setting, competencies, and ongoing feedback and communications. • Developed a comprehensive onboarding program to help employees better understand the organization’s culture and operating norms. • Provided workshops and training sessions to address communications, dealing with implicit bias, listening and effective feedback, performance management and goal setting. • Conducted review of Museum benefit offerings and made a number of improvements to address gaps in offerings. • Trained to facilitate and deliver one of the Museums key public tours focusing on two immigrant families that lived at 97 Orchard Street in the 1860’s and 1930’s.



BedfordStreet HR

• HR Consultant

  • 2011 - 2013

  • Provided a non-profit organization with a framework for revamping a summer internship program and creating a high potential program. • Conducted organizational design and general HR guidance to a local animal rescue organization. • Completed current state review of existing HR processes and made recommendations for process improvements to CEO of an eco-friendly junk removal company. Developed company Operations and Employee Handbook. • Served as HR Community Expert and guest blogger for WickedStart.com, an on-line startup incubator.



AIG

• Egypt
• Oil and Gas
• 1 - 100 Employee

• Director, Global Employee Relations

  • 2010 - 2011

  Reported to Global Head of Employee Relations and managed 3 employees responsible for advising HR Business Partners and management on complex employee relations issues. Also contributed as a key member of the Global Grading project team and led Communications and Change Managment Workstream.

• VP, HR Operations, Chartis Insurance

  • 2009 - 2010

  Reported to SVP, Chartis Human Resources and managed several global project teams to ensure HR projects for 40,000 employee organization were communicated consistently, completed on time and within budget. Responsible for all HR budgeting, forcasting and reporting.

• VP, Human Resources - Personal Lines Division

  • 2006 - 2009

  Managed team of HR employees who delivered programs to support all employee relations, compensation, performance management, talent acquisition/ management, training and development for an employee population of 7,500 located in 6 call centers and 100 offices throughout the U.S.

• HR Director and Director, Training & Organizational Development

  • 2004 - 2006

  Drove all talent management initiatives for AIG’s Domestic General Insurance organization including succession planning, identification and development of key employees, executive development councils, leadership and management training.

• Human Resources Director, Corporate Legal Division

  • 1999 - 2003

  Responsible for providing human resources support in the areas of employee relations, compensation, training and development, performance management and recruitment to the Legal, Compliance, Regulatory and Fraud Divisions and to assist them in reaching their core business goals. Identified staffing requirements based upon organizational goals and requirements, conducted needs assessments to determine training and organizational initiatives, managed performance management programs, provided counsel and guidance to managers regarding disciplinary procedures, human resources policies and procedures.

• Senior Staffing Specialist, Corporate Staffing

  • 1996 - 1999

  Acted as a business partner with line management and human resources generalists to conduct mid to upper level internal and external searches for AIG member companies.