Team Assistant

• Nov 2021 - Present

Reservations Agent

• Oct 2019 - Oct 2021

Administrative Assistant

• Jun 2018 - Jul 2019

Waitress

• Aug 2018 - Jun 2019

• Advising customers in their menu selection, recommending matching wines and providing information regarding used ingredients • Preparing reservations • Planning and managing larger events • Advising customers in their menu selection, recommending matching wines and providing information regarding used ingredients • Preparing reservations • Planning and managing larger events

International Exchange Student

• Jul 2016 - Jun 2018

• Live with and work for an American family to learn and gain an insight into the culture; perfect English language skills• Charged with the daily care of one elementary aged child• Plan child’s meals, play and learning activities, and supervise to ensure safety always• Responsible for preparing child for school, driving to and from school, and after school care • Live with and work for an American family to learn and gain an insight into the culture; perfect English language skills• Charged with the daily care of one elementary aged child• Plan child’s meals, play and learning activities, and supervise to ensure safety always• Responsible for preparing child for school, driving to and from school, and after school care

Graduate Trainee

• Aug 2013 - Jun 2016

• Trained extensively in all hotel departments with hands-on experience in hotel operations, for a four-star hotel with 135 rooms, a restaurant, bar, conference room and banquet facilities• Completed training in the departments of reservations, front desk, sales management, event management and banquet service, F&B office, restaurant, bar and housekeeping• Recognized by superiors for teamwork, organization, and ability to work calmly and efficiently while under heavy workloads• Attended and participated in every weekly managerial meeting• Provided insight into facets of hotel management• Trained to lead an entire department; ensured excellent customer service• Completed additional qualification in “Hotel Management”