anne marique

Solution Operation Expert at IQVIA Belux
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Contact Information
us****@****om
(386) 825-5501
Location
Braine-l’Alleud, Walloon Region, Belgium, BE
Languages
  • French Native or bilingual proficiency
  • Dutch Limited working proficiency
  • English Professional working proficiency

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Experience

  • IQVIA Belux
    • Belgium
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Solution Operation Expert
      • 2011 - Present

      CRM ManagementAnalysis of customer's needs and setup of applicationUsers training

    • Account Manager
      • 2008 - 2011

      Management of customers portfolioFollow up of technical and commercial requests

  • AstraZeneca for IQVIA Belux
    • Ukkel, Brussels Region, Belgium
    • ETMS Officer
      • 2005 - 2007

      ETMS and Database management 1st Line and 2nd Line Support and users training Follow up of Marketing requests ETMS and Database management 1st Line and 2nd Line Support and users training Follow up of Marketing requests

  • Cegedim
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Manager
      • 2003 - 2005

      Management of customers portfolioFollow up of commercial requests and contract

    • Client Services Consultant
      • 1992 - 2003

      Follow up of technical customer requestsParametrization of CRM applicationsUsers support and training

Education

  • Université libre de Bruxelles
    Bachelor's degree, Computer Science
    1988 - 1991

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