Experience

Olhausen Billiards

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2015 - Present



Fleetline Products

• Springfield, Tn

• Customer Service Representative

  • Dec 2013 - Apr 2015

  Responsible for the downloading of EDI orders each morning, distributing all orders to floor for manufacturing and shipping. Worked closely with planners from all major truck manufacturers in the US, to insure timely deliveries. Assisted accounting department as needed with the entering of production reports and invoicing. Led a USa project for overhauling the invoicing programs, improved invoicing procedures by decreasing the time and steps needed by 65%. Responsible for the downloading of EDI orders each morning, distributing all orders to floor for manufacturing and shipping. Worked closely with planners from all major truck manufacturers in the US, to insure timely deliveries. Assisted accounting department as needed with the entering of production reports and invoicing. Led a USa project for overhauling the invoicing programs, improved invoicing procedures by decreasing the time and steps needed by 65%.



Wurth Snider Bolt, Inc

• Customer Service Representative

  • Jul 2010 - Sep 2013

  Responsible for all Middle Tennessee CPS accounts, approving orders and ensuring stock was available for on time shipping. Purchasing of non­stock parts, negotiating pricing with customers and vendors. Assisting the warehouse personnel as needed with inventory adjustments and review of quality questions. Responsible for all Middle Tennessee CPS accounts, approving orders and ensuring stock was available for on time shipping. Purchasing of non­stock parts, negotiating pricing with customers and vendors. Assisting the warehouse personnel as needed with inventory adjustments and review of quality questions.



Simpson Strong-Tie

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Retail Sales Specialist

  • Jul 2005 - Jan 2009

  Called on Lowe's Commercial Desk and Home Depot Pro Desk Specialists responsible for training classes at Lowes and Home Depot, company vehicle upkeep and all associated sales reports. Accomplishments ● Increased territory sales by 8% ● Increased companies overall Quik Drive sales by 12%. Called on Lowe's Commercial Desk and Home Depot Pro Desk Specialists responsible for training classes at Lowes and Home Depot, company vehicle upkeep and all associated sales reports. Accomplishments ● Increased territory sales by 8% ● Increased companies overall Quik Drive sales by 12%.



Quik Drive USA, Inc - Simpson Strong-Tie

• Customer Service Representative

  • Sep 1998 - Jul 2005