Anne Marie Kouadio

Client Services Officer- Italian and French Markets at Allianz Luxembourg
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Contact Information
us****@****om
(386) 825-5501
Location
Luxembourg, Luxembourg, Luxembourg, LU
Languages
  • Italiano Native or bilingual proficiency
  • Francese Native or bilingual proficiency
  • Inglese Professional working proficiency
  • Tedesco Professional working proficiency
Skills

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Credentials

  • DELF B2
    Institut français
    Apr, 2012
    - Oct, 2024

Experience

  • Allianz Luxembourg
    • Luxembourg
    • Insurance
    • 1 - 100 Employee
    • Client Services Officer- Italian and French Markets
      • Jun 2021 - Present
  • Swiss Life Global Solutions
    • Luxembourg
    • Financial Services
    • 100 - 200 Employee
    • Partner Servicing Junior Officer - UK Market
      • Sep 2020 - May 2021

      • Daily management of contracts according to procedures and deadlines • Receive, analyze and process data change • Perform periodic review of existing clients • Contact and communicate with clients to gather the required documents • Check documentation and Perform KYC analysis • Entering information into the workflow management tool • Filing and archiving of contracts.

    • Partner Servicing Trainee - French Market
      • Oct 2019 - Sep 2020

      • Support clients, partners and sales team• Apply AML and KYC procedures• Daily administer contracts in accordance with procedures and timescales (accounts openings, changes in contracts, carrying out withdraws etc.)

  • Numen Europe
    • Luxembourg
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Documentalist
      • Apr 2019 - May 2019

      - Selects and classifies library resources - Maintains library inventory - Determines document authenticity - Selects and classifies library resources - Maintains library inventory - Determines document authenticity

  • Deltacalor srl
    • Italy
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Debt collector
      • Nov 2015 - Nov 2016

      - Keeps track of assigned accounts to identify outstanding debts - Plans course of action to recover payments - Contacts customers via phone calls & email - Negotiates payoff deadlines or payment plans - Records & updates full and complete account information to aid in account resolution - Keeps track of assigned accounts to identify outstanding debts - Plans course of action to recover payments - Contacts customers via phone calls & email - Negotiates payoff deadlines or payment plans - Records & updates full and complete account information to aid in account resolution

Education

  • IMC European Business School
    Master's degree, Financial Management and Strategies
    2019 - 2021
  • Università degli Studi di Milano
    Bachelor's degree, Affari e relazioni internazionali
    2012 - 2016

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