Anne Lawry
Sales, Technical and Billing Support Analyst at HEA- Claim this Profile
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Bio
Nicole Ahumada
I have had the pleasure of knowing Anne Lawry for the past 5 years. Insightful natural born leader. Broad-minded and goal oriented perfectionist. Highly motivated, efficient and well educated. She is a great asset to any company. Knowledge of IT technologies in connection with modern way of managing make Anne Lawry an employee with really huge potential.
John Lee
Anne Lawry was one of the most dedicated professionals through her work at HEA. Efficient and energetic team player - that's her! Motivated and broad-minded. Careful strategist. Her big wisdom and education can be an example for everyone.
Nicole Ahumada
I have had the pleasure of knowing Anne Lawry for the past 5 years. Insightful natural born leader. Broad-minded and goal oriented perfectionist. Highly motivated, efficient and well educated. She is a great asset to any company. Knowledge of IT technologies in connection with modern way of managing make Anne Lawry an employee with really huge potential.
John Lee
Anne Lawry was one of the most dedicated professionals through her work at HEA. Efficient and energetic team player - that's her! Motivated and broad-minded. Careful strategist. Her big wisdom and education can be an example for everyone.
Nicole Ahumada
I have had the pleasure of knowing Anne Lawry for the past 5 years. Insightful natural born leader. Broad-minded and goal oriented perfectionist. Highly motivated, efficient and well educated. She is a great asset to any company. Knowledge of IT technologies in connection with modern way of managing make Anne Lawry an employee with really huge potential.
John Lee
Anne Lawry was one of the most dedicated professionals through her work at HEA. Efficient and energetic team player - that's her! Motivated and broad-minded. Careful strategist. Her big wisdom and education can be an example for everyone.
Nicole Ahumada
I have had the pleasure of knowing Anne Lawry for the past 5 years. Insightful natural born leader. Broad-minded and goal oriented perfectionist. Highly motivated, efficient and well educated. She is a great asset to any company. Knowledge of IT technologies in connection with modern way of managing make Anne Lawry an employee with really huge potential.
John Lee
Anne Lawry was one of the most dedicated professionals through her work at HEA. Efficient and energetic team player - that's her! Motivated and broad-minded. Careful strategist. Her big wisdom and education can be an example for everyone.
Experience
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HEA
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France
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E-Learning Providers
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Sales, Technical and Billing Support Analyst
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Aug 2000 - Present
I am responsible for sales, billing, orders and resolving problems or complaints about the services and products offered by HEA. I also provides technical support by phone and e-mail support for issues pertaining to membership access, software and data products on the website. My main duties include troubleshooting, resolving and responding to client sales, billing and technical questions received via phone and e-mail. I provide quality telephone and e-mail support with a high degree of customer service, technical expertise and timeliness.
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Technical Support
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Feb 2006 - Jul 2010
Technical support for customers.
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Sales Support
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Aug 2000 - Apr 2005
Help customers with sales and answered questions about orders.
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Education
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1996 - 2000
Eckerd College
BA, Sales and Human Resources
Community
