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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Principal Lending Manager
      • Feb 2007 - Present

    • Sr Processor
      • Feb 2007 - Present

    • Manager - Escrows / Claims
      • 1999 - 2000

      Claims division: taxes, insurance and default reporting/foreclosure claims. 3 direct reports and 30 staff in 3 locations (UT, PA & CA). $17.5 billion portfolio. Awarded 4 multi-million dollar contracts to third-party vendors. Accomplished due-diligence on two major out-sourcing projects. Identified & resolved several sources of lost revenue due to escrow advances. Claims division: taxes, insurance and default reporting/foreclosure claims. 3 direct reports and 30 staff in 3 locations (UT, PA & CA). $17.5 billion portfolio. Awarded 4 multi-million dollar contracts to third-party vendors. Accomplished due-diligence on two major out-sourcing projects. Identified & resolved several sources of lost revenue due to escrow advances.

    • Software Development
    • 1 - 100 Employee
    • Director, Corporate Education Services
      • 1997 - 1999

      Developed training department which, in 6 month time, identified training needs of 1200 clients. Managed design & delivery of software utilization training programs. Facilitated annual user's product training conferences. Initiated in-house video production for training and marketing programs. 3 direct reports. Executive management team member. Developed training department which, in 6 month time, identified training needs of 1200 clients. Managed design & delivery of software utilization training programs. Facilitated annual user's product training conferences. Initiated in-house video production for training and marketing programs. 3 direct reports. Executive management team member.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Vice President
      • 1988 - 1997

      Led the largest corporate customer service team responsible for development, testing, installation, training and on-going support for software dedicated to loan origination. 15 direct reports. Led the largest corporate customer service team responsible for development, testing, installation, training and on-going support for software dedicated to loan origination. 15 direct reports.

    • United States
    • IT Services and IT Consulting
    • Assistant Vice President
      • 1983 - 1988

      Branch manager. Budget and trust account administration, loan production, underwriting and funding, staff training. Branch manager. Budget and trust account administration, loan production, underwriting and funding, staff training.

Education

  • Brigham Young University

Community

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