Experience

ATO Designs
• France
• Design
• 1 - 100 Employee
• Assistant production

  • Mar 2023 - Present


Foufnfluff

• Artisan d’art créateur

  • Nov 2022 - Present

  Après des années de passion pour le tufting, j'ai créé mon entreprise de vente de produits (miroir, sac et tapis...) fait main. Design Fabrication Community management Vente Instagram : @Foufnfluff Après des années de passion pour le tufting, j'ai créé mon entreprise de vente de produits (miroir, sac et tapis...) fait main. Design Fabrication Community management Vente Instagram : @Foufnfluff



Khoros

• United States
• Computer Software

• Associate Account Executive - EMEA

  • Feb 2022 - Nov 2022

  Working in Sales for a SaaS in the Customer engagement field : Digital marketing, Customer Service, Online communities and E-commerceConducting researches on the industry to identify key market and customersOutreach with creative approach (cold calling, emailing, videos...)Ensure good customer relation through the whole sales process (outreach, demo, negotiations, contract details, signature)Convert new and existing customersHandle contracts and tender process

• Sales Development Representative - EMEA

  • Feb 2021 - Feb 2022

  Prizes:*Overachiever club of 2020 (>100% target)*Best EMEA SDR Q4 20*Best EMEA SDR Q1 21*Best EMEA SDR Q2 21

• Associate Sales Development Representative - EMEA

  • Dec 2019 - Jan 2021

  Working with leading brands across EMEA to further strengthen their relationships with customers through advanced Social Media Management (Digital marketing, Customer Service and Online communities)Publishing content across all main social media channels - one simple platform to manage all of your accounts & channels.Extensive customer care tool to manage all customer queries on social media directly to your bespoke inbox, along with creating your own "off social" customer service channel.Leading social listening platform to analyse not only your own content but what customers are saying about your brand globally.Advanced security around all social media accounts.Build a community of your most valuable customers and prospects.My duties :• Orchestrating strategic communication in order to generate interest in product offerings and increase overall revenue• Targeting potential companies based off of their specific brand needs and development goals to utilize Khoros' services• Working alongside other Sales Leaders to acquire and compose call strategies, messaging, and territory development• Demonstrating strong organizational skills to examine monthly sales activities and goals Show less



Designerbox

• France
• Design
• 1 - 100 Employee

• Webmarketing and community managment

  • Aug 2019 - Oct 2019

  Responsible for managing social media content, scheduling and designing promotional posts, to then analyse the results, using Hootsuite, enabling me to understand what strategy is most adapted. I also keep track of the customer database, interpret trends and performance of newsletters (MailChimp), allowing me to improve both B2B and B2C markets. I help organise online competitions using Kickofflabs with the aim to increase our userbase. This experience teaches me how to properly use tools such as google analytics and facebook ads, enabling me to better target our audience and optimize our marketing budget Show less


Hotelis SA
• Hospitality
• Extra Service

  • Sep 2015 - Aug 2019


Momo Restaurant

• Italy
• Restaurants
• 1 - 100 Employee

• Personal Assistant To Directors

  • Mar 2018 - Aug 2018

  Six months admin internship. As a personal assistant, I was able to gain a deep understanding of the entier process of running a business. My daily tasks consisted in: - HR : Finding appropriate job plateforme, writing and posting job description, CV selection process, Interviews, - Project managment : Organizing coordination meetings, writing the meeting's minute, taking corrective actions - Marketing : Conducting research in F&B trends and market demand, analysing marketing data, photoshoot, Social media presence, Marketing calendar based on local and national celebrations. - Carried out operational planning, inventory, reservation booking - Design daily and special event Menus working with InDesign and Photoshop - Event organizing (concept, guest list, set design, music program..) - Finding new furnitures for the new concept Show less



California breakfast slam

• Germany
• Restaurants

• Waitress

  • Mar 2015 - Aug 2015

  Six months Practical Internship in a trendy establishment in Neukoln. Closing/opening of the restaurant Inventory Bar (cocktails and coffees) Service Organization of special events Six months Practical Internship in a trendy establishment in Neukoln. Closing/opening of the restaurant Inventory Bar (cocktails and coffees) Service Organization of special events


Michelberger Hotel
• Germany
• Hospitality
• 1 - 100 Employee
• Waitress

  • Feb 2015 - Mar 2015


Prism London Ltd.

• United Kingdom
• Apparel & Fashion
• 1 - 100 Employee

• Customer Service Sales Assistant

  • Nov 2013 - Jul 2014

  Inventory e-commerce Website content (product informations) Emailing Customer service Attending special event to promote the brand Inventory e-commerce Website content (product informations) Emailing Customer service Attending special event to promote the brand


Hotel Indigo London 1 Leicester Square
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Waitress

  • Mar 2014 - Jun 2014
• Customer Service Sales Assistant

  • Jul 2013 - Aug 2013

  DesignerBox is a french company that aim to offer quality, designer-name objects for less than €20, it challenged the norms of publishing and distribution with its concept – unique in the world of interiors – of a monthly subscription. Each BOX showcases one designer both through the object itself and via a magazine tracing its history and production. During this 1 month internship I had the chance to get an overview of managing customer service, website design, communication, social media. DesignerBox is a french company that aim to offer quality, designer-name objects for less than €20, it challenged the norms of publishing and distribution with its concept – unique in the world of interiors – of a monthly subscription. Each BOX showcases one designer both through the object itself and via a magazine tracing its history and production. During this 1 month internship I had the chance to get an overview of managing customer service, website design, communication, social media.


Saazs
• France
• Design
• Sales assitant

  • Apr 2012 - Apr 2012