Anne-Elisabeth Bastard

Support ADV at ITOH DENKI EUROPE
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Contact Information
us****@****om
(386) 825-5501
Location
France, FR

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Experience

    • France
    • Industrial Automation
    • 1 - 100 Employee
    • Support ADV
      • Apr 2022 - Present

      Assurer l'accueil téléphonique, la rédaction et l'envoi du courrier postal Traiter les commandes dans le respect des procédures en vigueur dans la société Etre en charge de l'impression voire du suivi des ordres de fabrication Gérer les expéditions journalières de commandes Suivi des commandes clients Communiquer une image de qualité et de sérieux grâce à un excellent accueil téléphoniques et visites Classement des dossiers papiers Divers travaux administratifs

    • Support ADV
      • Dec 2021 - Mar 2022

      Saint-Pierre-en-Faucigny, Auvergne-Rhône-Alpes, France

    • Executive Assistant
      • Oct 2020 - Jul 2021

      Annemasse, France Work together with the Director to facilitate fulfilment of his mission Update contacts database (European representatives, France/Switzerland, cross-borders regions, communes and municipalities) Send dues receipts and reminders to member companies Process invoices Coordinate financial matters between Management and Accounting Office Manage filing of GTE's documents, files and archives (Governing Board, Executive Board, General Assembly) Organise meetings, prepare documents,… Show more Work together with the Director to facilitate fulfilment of his mission Update contacts database (European representatives, France/Switzerland, cross-borders regions, communes and municipalities) Send dues receipts and reminders to member companies Process invoices Coordinate financial matters between Management and Accounting Office Manage filing of GTE's documents, files and archives (Governing Board, Executive Board, General Assembly) Organise meetings, prepare documents, take notes and write meeting reports Show less

    • Customer Service Coordinator
      • Jun 2019 - May 2020

      Archamps, France Administrative and logistic follow-up of customers orders from ordering to invoicing for new and existing projects Set up commercial quotations and follow-up of customers purchase orders Handle pricing issues and invoicing discrepancies Liaise with customer, Commercial, Technical and Invoicing Departments, Business Units as well as Production Units of the Company Manage customer relationship Closely work with Account Manager and Technical Managers (assembly and test)

    • Marketing Services & Logistics Co-ordinator - bilingual assistant
      • Jan 2001 - Apr 2018

      Geneva Area, Switzerland Assist the Product Managers with the organisation of International congresses, symposia and workshops Assist the Product Managers with the preparation and distribution of mailings to subsidiaries and distributors Co-ordinate and manage all travel arrangements for the Marketing Department Manage stocks of promotional material and of the Marketing cellar Assist the Corporate Marketing & Communications Managers, Area & Product Managers with general administrative tasks Prepare… Show more Assist the Product Managers with the organisation of International congresses, symposia and workshops Assist the Product Managers with the preparation and distribution of mailings to subsidiaries and distributors Co-ordinate and manage all travel arrangements for the Marketing Department Manage stocks of promotional material and of the Marketing cellar Assist the Corporate Marketing & Communications Managers, Area & Product Managers with general administrative tasks Prepare and distribute rolling forecasts as well as annual purchase plans to subsidiaries and distributors, compile information received and prepare a purchase plans summary Receive orders from subsidiaries and distributors, enter into the ERP, prepare corresponding internal orders, arrange delivery of goods, prepare invoices/appropriate paperwork in conjunction with the Export Manager, inform subsidiaries and distributors upon shipment Manage orders and stocks of products for TRB Chemedica International S.A. in conjunction with the subsidiary in Germany, TRB Chemedica AG, and our factory in Valais, TRB Chemedica S.A. Handle faulty goods matters and replace them according to the relevant SOP in conjunction with QA

    • Secretary for the Marketing Department - bilingual assistant
      • Dec 1997 - Dec 2000

      Geneva Area, Switzerland Organise and attend International congresses/workshops Follow-up customers’ orders Support for subsidiaries and distributors Manage stocks of promotional material /products Prepare minutes for meetings Manage travel arrangements and hotel bookings Assist the Licensing & Marketing Director, Area & Product Managers with general administrative tasks

    • Bilingual Executive Assistant
      • Aug 1995 - Nov 1997

      Geneva Area, Switzerland Correspondence in French as well as in English and travel arrangements for the CEO Follow-up Company advertising materials Manage and organise end of year Greetings cards and presents General administrative tasks such as correspondence to clients and agents, invoices, translation of inventories, answer telephone calls, take notes and prepare minutes for meetings Organise Company outings, among which for the 40th anniversary of the Company

    • Bilingual English-French Secretary
      • Sep 1990 - Jul 1995

      Geneva Area, Switzerland Manage/update database Update and yearly publication of the directory for approximately 3000 members around the World Correspondence in French and in English Contacts over the phone with members

    • Trilingual French-English-German Secretary-Receptionist
      • May 1988 - Sep 1990

      Geneva Area, Switzerland General administrative tasks for the Director and for the Administrator Correspondence for some teachers Telephone, correspondence General information to students as well as to visitors of the Institute

    • Assistant for the Food & Biotechnology Group - bilingual assistant
      • Aug 1987 - Apr 1988

      Crawley, West Sussex, Great-Britain Word processing, compiling reports and providing secretarial support to a group of Technical Sales Managers working in the field of food, dairy and biotechnology fields Part of the work was Secretary to an Export Sales Manager who worked almost exclusively on French speaking contracts

    • Temporary jobs - bilingual
      • Oct 1986 - Jul 1987

      Crawley/Gatwick Area, Great-Britain Assembly Operative, Manual Operative, Copy Typist, Chambermaid, Production Operative, Kitchen Assistant, Catering Assistant, VDU Operator, Caff. Assistant, Shorthand Secretary, Word Processor Operator, Shorthand Typist, Clerk Typist

    • Netherlands
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Secretary
      • Jul 1986 - Aug 1986

      Grenoble, Isère, France Summer job, Business Management & Invoicing Department

    • Secretary
      • Apr 1986 - Jun 1986

      Grenoble, Isère, France Compulsory training period for the B.T.S. Diploma, Organisation/QA Department

Education

  • Conservatoire National des Arts et Métiers
    Certification Bright, Langues
    2018 - 2018
  • Cours Baronnat, Grenoble, Isère, France
    Brevet de Technicien Supérieur (BTS) secrétariat trilingue, langues, techniques de secrétariat
    1984 - 1986
  • Lycée du Mont-Blanc, Le Fayet, Haute-Savoie, France
    Baccaulauréat G1 (Techniques administratives)
    1984 - 1984

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