Experience

Sno-Isle Food Co-op

• United States
• Retail
• 1 - 100 Employee

• Buyer

  • May 2018 - Present

  Main responsibilities include: Streamlining work processes related to ordering, updating supplier database with the goal of implementing perpetual inventory to support company expansion to new and bigger location. Creating and developing strong relationships with suppliers. Member of the strategic team. Main responsibilities include: Streamlining work processes related to ordering, updating supplier database with the goal of implementing perpetual inventory to support company expansion to new and bigger location. Creating and developing strong relationships with suppliers. Member of the strategic team.



Petite Chef Anne

• Owner

  • Jan 2008 - Present

  In Home Personal chef services – Snohomish county and area, WA, U.S.A.Personalised meals taking into consideration special diets and preferences, public cooking classes for larger groups as well as private in home classes for smaller audiences, small dinner parties (up to 10 people), baked goods for every day and seasonal celebrations. Recipe development and writing.All my cooking is focused on healthy foods (non GMO, organic, seasonal and local). In Home Personal chef services – Snohomish county and area, WA, U.S.A.Personalised meals taking into consideration special diets and preferences, public cooking classes for larger groups as well as private in home classes for smaller audiences, small dinner parties (up to 10 people), baked goods for every day and seasonal celebrations. Recipe development and writing.All my cooking is focused on healthy foods (non GMO, organic, seasonal and local).



Janssen-Cilag a Division of Johnson & Johnson

• McNeil Account Coordinator/CRM

  • Feb 2005 - Jun 2007

  Pharmaceutical- Supply chain management and logisticsWorked as the liaison between factories producing Over The Counter (OTC) products and Marketing Companies on a pan Europe basis. Responsibilities included establishing best practice processes to reduce cost and time to supply point. This effort included training our customers and analysing daily work processes, forecasting methods and SOX compliance. KPI measurements included: forecast accuracy, stock out %, customer satisfaction and sales growth.Based on my efforts customer satisfaction index was increased from 74% to 91% over a 12 month period. Sales targets for growth for my customers increased by 5.6% for BY06.Leadership responsibilities included conducting quarterly customer appraisal / feedback meetings and review of new product integration into existing processes and financial sourcing.



Johnson & Johnson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• .

  • Apr 2001 - Jun 2007



The Janssen Pharmaceutical Companies of Johnson & Johnson

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Customer Relationship Manager

  • Sep 2002 - Feb 2005

  Area of responsibility: Asia Pacific and Western Europe Worked as Customer Relationship Manager with main focus on establishing strong link with our Operating Companies and rolling out service level agreements (SLAs). As the key liaison to the European based logistics centre my communication plan included chairing workshops / forums to train customers on supply chain management, forecasting methods and on how to leverage best practice processes, including the use of our SAP based APO (Advanced Planning Optimiser) system. Back office tasks included customer issue troubleshooting, forecast analysis, maintaining customer satisfaction index statistics and supporting the demand stability process for the manufacturing plants.I was recognised for my leadership role in several key financial projects: Integrated Affiliate France and Italy, Winning Partners, PENTE project completed in 1 month only.



Cascade Designs

• Credit Controler

  • Jan 1997 - Apr 2001

  Outdoor equipment manufacturerSpan of financial control included setting credit limits for customers, verification for all orders from our European and African markets based on customer risk profile and payment history. Responsibilities also included maintaining accounts receivable in LIBRA accounting system, resulting in progress reporting on a weekly and monthly basis. Implemented and maintained a Customer Relationship Program (CRM) and acted as back up for MIS manager. Other accomplishments in this position included responsibility for accounts payable, part of implementation team of JD Edwards project (CRM package)



Snap-on

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Customer Service

  • Jan 1995 - Feb 1997

  Daily responsibilities included serving the French market as liaison between the local sales branch and the factory located in Ireland. Verified stock levels for inventory control on a Bi-annual basis (in France). Other duties included interfacing with shipping department and freight forwarders and monitoring orders, invoicing and receivables.Used my language skills for interpreter services at meetings and for correspondence. Significant accomplishment included Active participation in Internal Audit during preparation for ISO 9002 (awarded in Nov. 95)



FERCO EMERSON LIEBERT

• Customer Service Coordinator

  • Sep 1992 - Jan 1995

  Air Conditioning Equipmento Sole Liaison between FERCO and overseas suppliers (Ireland, England, Italy)o Daily duties: full responsibility of imports and on site deliveries including order processing, contacts with manufacturing plants on technical issues and order follow up, contacts with transporters, customers, after sales reps, invoicing Air Conditioning Equipmento Sole Liaison between FERCO and overseas suppliers (Ireland, England, Italy)o Daily duties: full responsibility of imports and on site deliveries including order processing, contacts with manufacturing plants on technical issues and order follow up, contacts with transporters, customers, after sales reps, invoicing