Experience

Fremont School District 79

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Paraprofessional

  • Aug 2019 - Present



Foglia YMCA

• Non-profit Organizations
• 1 - 100 Employee

• Member Services Representative

  • Oct 2016 - Mar 2020



Morgan Sindall Fit Out

• London, United Kingdom

• Client Focus Manager

  • Apr 2006 - May 2009

  Driving and ensuring the quality of client service across the Fit Out division through the administration and completion of Client Experience Questionnaires (CEQ). This involved: - Conducting face to face interviews with all parties for projects £100k - £10m+ - Feedback internally and externally on outstanding issues - Production and presentation of biannual report for Executive Board - Refinement and development of the CEQ process and quality management procedures in line with changing requirements



Steelcase

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Customer Marketing

  • Oct 2000 - Jan 2006

  Responsible for updating the website and extranet for the UK market Data management for CRM database Formalisation of lead generation process Establishment of protocols for the creation of major client tender responses Creation of account newsletters Weekly sales reporting for targeted accounts Responsible for updating the website and extranet for the UK market Data management for CRM database Formalisation of lead generation process Establishment of protocols for the creation of major client tender responses Creation of account newsletters Weekly sales reporting for targeted accounts



Michelin Tyre Plc

• Basildon

• Customer Service Representative

  • Mar 1998 - Oct 2000

  Reporting of individual and regional sales activity Design and delivery of training course to standardise sales reporting system Coordination of sales campaigns and incentives Dedicated contact for key accounts Reporting of individual and regional sales activity Design and delivery of training course to standardise sales reporting system Coordination of sales campaigns and incentives Dedicated contact for key accounts



Baltic Tableware Ltd

• Sheffield, United Kingdom

• Marketing Executive

  • Aug 1997 - Mar 1998

  Managing sales within the travel sector Marketing of company and products Sole responsibility for Baltic's exhibitor stand at the International Flight Catering Association Exhibition in Seville, Spain (March 1998) Managing sales within the travel sector Marketing of company and products Sole responsibility for Baltic's exhibitor stand at the International Flight Catering Association Exhibition in Seville, Spain (March 1998)