Experience

Edlio

• United States
• Software Development
• 1 - 100 Employee

• Marketing Operations

  • Nov 2021 - Present

  Serves as Marketing Operations lead responsible for strategy, goals, and technology platforms that supports pipeline generation, including lead processes, qualification, marketing automation, technology, and reporting and analytics. Supports client and prospect marketing campaign execution across all including setting up campaigns, email editing, creation and execution, list segmentation, lead and nurture workflow, data management, and reporting.Provides guidance on how to more effectively leverage systems, applications, technology and data to capture more marketing and sales qualified leads.Go-to for team project management, organization, process and best practices documentation. For 20 years, Edlio has been helping K-12 schools and districts connect with their communities through a unified digital platform including websites, messaging, and payments.



JLL

• United States
• Real Estate
• 700 & Above Employee

• Senior Associate, Operations

  • 2019 - 2020

  Supported the US and Canada Markets platform for a global Commercial Real Estate company, focused on Operations and Marketing for their largest revenue stream, Brokerage. Partnered with CEO, COO, CMO and other Executive Leadership on change management, digital transformation efforts and marketing and operational process improvement and implementation. Product manager of first Real Estate License tracking system via Workday, launched product in US. Managed Industry Tableau, enabling easy-to-understand and quick view data visualization for leadership decision-making.Compiled, analyzed, and prepared recommendations based on revenue and HR data for revenue-based internal awards, talent acquisition and promotions, sales conference eligibility, and stock investment suitability. Increased efficiency and collaboration by implementing regular team communications, groups and decision-based meetings.Advocated for brokerage administrative team job progression and growth opportunities via transformation.A part of COVID-19 crisis team to create safe and effective tracking system for over 4,000 employees in re-opening of 80+ US offices.

• Senior Associate, Marketing

  • 2018 - 2019

  Responsible for broad internal marketing and communication efforts for varied targeted audiences across JLL's Markets business for U.S. and Canada Developed, aligned and executed on strategic communication plans aimed to drive awareness, adoption and acceleration of the firm’s technology tools and platform services Worked with executive leadership in Brokerage, HR, Operations, Finance and others to ensure alignment in messaging and vision for overall strategic business direction that connects, inspires, excites and engages employees Improved processes and increased readership for internal marketing programs, aimed to share team and platform success across business lines and geographies Simplified key messages, making complicated business structure, objectives and process easy to understandDirectly supported digital transformation and change management efforts through proactive communications recommendations and strategy Coordinated communications and marketing efforts for internal sales conferences, including speaker engagement, presentation creation, event promotion and pre and post marketing campaigns Collected and analyzed key metrics and makes recommendations to executive leadership based on findings

• Office Manager

  • 2016 - 2018

  Dedicated marketing and brand ambassador, assisted with all marketing goals, plans and collateral, media outreach and relationships, public relation campaigns, and business development Local & regional senior leadership strategic partner; remotely connected Nashville to Atlanta, communicated and facilitated all new and existing platform initiativesBrokerage support team lead; reduced local support turnover by defining roles and team structure, revamped training and implemented weekly support check-in and brainstorming sessionsOffice and JLL culture champion; coordinated all internal and external team meetings and events



State Street

• United States
• Financial Services
• 700 & Above Employee

• Sales Associate

  • 2014 - 2016

  Provided sales and marketing support to lead relationship management team responsible for the firm’s largest and most strategic clients, based in the Northeast region Provided sales and marketing support to lead relationship management team responsible for the firm’s largest and most strategic clients, based in the Northeast region



Slate Bar and Grill

• Server

  • 2013 - 2016

  -Server and special events coordinator at the popular restaurant located in the financial district in Boston -Server and special events coordinator at the popular restaurant located in the financial district in Boston



Barkan Management Co., Inc.

• United States
• Real Estate
• 200 - 300 Employee

• Assistant Property Manager

  • 2014 - 2014

  -Oversaw the day-to-day operations of a large condominium complex-Supervised maintenance, security, and building staff to ensure all units, common areas, and condominium grounds were maintained according to property standards and procedures -Oversaw the day-to-day operations of a large condominium complex-Supervised maintenance, security, and building staff to ensure all units, common areas, and condominium grounds were maintained according to property standards and procedures



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Office Manager

  • 2013 - 2013

  -Responsible for overall front office activities, including reception duties-Ensured the office was kept well-organized, clean, and stocked with suitable office supplies-Assistant to senior head of software engineer; coordinated travel, meetings, calendar, and expenses as needed -Responsible for overall front office activities, including reception duties-Ensured the office was kept well-organized, clean, and stocked with suitable office supplies-Assistant to senior head of software engineer; coordinated travel, meetings, calendar, and expenses as needed



The Tavern at Quarry Hills

• Server

  • 2011 - 2013

  -Responsible for full knowledge of menu, including allergies.-Experience with the planning and preparation of functions-Committed to providing a memorable dining experience for each guest -Responsible for full knowledge of menu, including allergies.-Experience with the planning and preparation of functions-Committed to providing a memorable dining experience for each guest



Red Robin

• United States
• Restaurants
• 700 & Above Employee

• Sales Support/ Server

  • 2011 - 2012

  -Responsible for full knowledge of menu items and prices. -Technical must included complete accuracy for every order, as well as speedy and efficient service.-Responsible for a smooth dining experience and exceptional service for each and every guest.-Team member, sales support, server-Must be organized, professional, positive, helpful, and a team player -Responsible for full knowledge of menu items and prices. -Technical must included complete accuracy for every order, as well as speedy and efficient service.-Responsible for a smooth dining experience and exceptional service for each and every guest.-Team member, sales support, server-Must be organized, professional, positive, helpful, and a team player



Leaps and Bounds

• Habilitation and Respite Care Provider

  • Oct 2009 - Jun 2010

  -Provided emotional and physical support to children in need of services -Responsible for the care of child after school and weekends-Require to plan activities to benefit child’s progress -Respite care that provided support plans on an individual basis -Must be flexible, professional, friendly, willing to work as in stressful situations, and levelheaded. -Provided emotional and physical support to children in need of services -Responsible for the care of child after school and weekends-Require to plan activities to benefit child’s progress -Respite care that provided support plans on an individual basis -Must be flexible, professional, friendly, willing to work as in stressful situations, and levelheaded.