Licensed Realtor

• 2017 - Present

Director, Quality Audits

• 2010 - 2016

Lead North American Expert Quality Audit business and supported other business teams. Partnered with food, beverage, and CPG manufacturers, along with "non-traditional" clients, to design and implement programs that supported their internal business objective. Utilized cross-functional team to respond to RFPs and develop tools to support new programs. Managed team and implemented individual development plans. Lead North American Expert Quality Audit business and supported other business teams. Partnered with food, beverage, and CPG manufacturers, along with "non-traditional" clients, to design and implement programs that supported their internal business objective. Utilized cross-functional team to respond to RFPs and develop tools to support new programs. Managed team and implemented individual development plans.

Director, Quality Audits; Project Manager; Quality Associate

• 1993 - 2010

Total accountability for quality audit business in U.S. and Canada. Organized forecasting, budget, P&L, gross margin, and LRP. Designed client programs, prepared proposals, and calculated program/project costs. Predicted client concerns and found solutions. Trained and supported project managers and project coordinators, provided team member performance reviews and maintained stable team member retention. Created sales tools and identified potential marketing opportunities. Total accountability for quality audit business in U.S. and Canada. Organized forecasting, budget, P&L, gross margin, and LRP. Designed client programs, prepared proposals, and calculated program/project costs. Predicted client concerns and found solutions. Trained and supported project managers and project coordinators, provided team member performance reviews and maintained stable team member retention. Created sales tools and identified potential marketing opportunities.

Senior Account Manager

• 1987 - 1993

Supported food, beverage, and CPG manufacturers by monitoring competitive activity and retrieving products used for internal research. Maintained long-term client relationships. Resourced worldwide and acquired difficult-to-locate products. Researched and alerted clients to competitive activity. Retrieved product samples for QA, sensory, and R&D projects. Supported food, beverage, and CPG manufacturers by monitoring competitive activity and retrieving products used for internal research. Maintained long-term client relationships. Resourced worldwide and acquired difficult-to-locate products. Researched and alerted clients to competitive activity. Retrieved product samples for QA, sensory, and R&D projects.