Experience

Amplitude

• United States
• Software Development
• 500 - 600 Employee

• Senior Customer Success Manager, Enterprise

  • Apr 2021 - Present



Palo Alto Networks

• United States
• Computer and Network Security
• 700 & Above Employee

• Customer Success Manager

  • Nov 2020 - Apr 2021



Optimizely

• United States
• Software Development
• 700 & Above Employee

• Enterprise Customer Success Manager

  • May 2018 - Nov 2020

  The Optimizely Customer Success Team partners closely with our customers, enabling them to build and grow their experimentation programs through education and consulting. Optimizely CSMs are thought leaders and share best practices from years of experience across multiple industries. As the most-adopted platform in the world for optimizing digital customer experiences, Optimizely empowers customers to make better data-driven decisions through A/B testing, website optimization, and… Show more The Optimizely Customer Success Team partners closely with our customers, enabling them to build and grow their experimentation programs through education and consulting. Optimizely CSMs are thought leaders and share best practices from years of experience across multiple industries. As the most-adopted platform in the world for optimizing digital customer experiences, Optimizely empowers customers to make better data-driven decisions through A/B testing, website optimization, and personalization. Learn more about how Optimizely can help you test all of your digital decisions at www.optimizely.com Show less



Intwo

• Netherlands
• Information Technology & Services
• 100 - 200 Employee

• Presales Solutions Architect

  • May 2016 - May 2018

  Amsterdam Area, Netherlands Enabling partners and customers to benefit from Azure cloud. My job at SaaSplaza consists of: - SaaS and IaaS cloud solutions sales and architecture for partner and customers - Partner development: from recruiting to onboarding and development - Technical solution negotiation with CXO’s - Providing partners/customers with demo and training - Providing a technical advice for Microsoft solutions and related products - Preparing the offerings with sales team -… Show more Enabling partners and customers to benefit from Azure cloud. My job at SaaSplaza consists of: - SaaS and IaaS cloud solutions sales and architecture for partner and customers - Partner development: from recruiting to onboarding and development - Technical solution negotiation with CXO’s - Providing partners/customers with demo and training - Providing a technical advice for Microsoft solutions and related products - Preparing the offerings with sales team - Working closely with the R&D and Engineering departments on new services proposition Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technology Services Engagement & Pursuit Consultant (Pre-sales)

  • Aug 2014 - Mar 2016

  Helping businesses to increase the value of their IT investments - Managing all resources/skills to develop, pursue and win large deals - Playing a key role in opportunity qualification and risk assessment - Validating proposed support solutions for approval - Designing support solutions in collaboration with sales, presales and technical presales - Representing HPE on customer and partner events and meetings - Marketing Support Services Department value internally… Show more Helping businesses to increase the value of their IT investments - Managing all resources/skills to develop, pursue and win large deals - Playing a key role in opportunity qualification and risk assessment - Validating proposed support solutions for approval - Designing support solutions in collaboration with sales, presales and technical presales - Representing HPE on customer and partner events and meetings - Marketing Support Services Department value internally to HPE sales and partners Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Associate Consultant

  • Jan 2013 - Jun 2014

  - Providing technical advice to customers, running customer meetings and delivering reports - Participate in scoping projects and assessing project risks - Creating project (technical) documentation deliverables - Providing technical quality control on partner projects - Drive customer value from deployed software

• Intern

  • Sep 2011 - Jan 2013