Experience

ELROI

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing/ UX Manager

  • Feb 2021 - Present



Hillsdale College

• Higher Education
• 700 & Above Employee

• Correspondence Manager

  • Feb 2021 - Jun 2022



University of Washington Tacoma

• United States
• Higher Education
• 300 - 400 Employee

• UX Design and Research

  • Sep 2018 - Oct 2019

  • Published a scholarly journal in academia focused on using design thinking as a process to tackle food insecurity on college campuses.• Conducting user research using qualitative and quantitative research methods, in-person and remote.

• UX Research Assistant

  • Dec 2018 - Aug 2019

  • Implemented research and UI designs for EMAR: Ecological Momentary Assessment Robot—an Interdisciplinary effort to investigate effective measurements of adolescent stress levels through a social robot.• Presented at the 2019 Psychology Seminar Series at the University of Washington Tacoma.• Responsible for conducting user research, including qualitative and quantitative methods such as: usability lab studies, ethnographic field studies, a/b testing, participatory design sessions, surveys, cognitive walk-throughs, beta testing, comparative research.



The Genius Brand

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Social Media Manager

  • Dec 2016 - Apr 2018

  - Develop and execute online, social media, and print marketing strategies, community management, while catering to the scope of the audience.- Optimization of content and technology following SEO, converting traffic towards a sales funnel of engagement.-Drive executive communications and content for the CEO - Provide communications support for the team channels - Execute on special Programs/Projects - Support/participate in strategic initiatives or cross-group projects, contributing to the overall group's strategy



Modern Man Supplements

• Social Media Strategist

  • Dec 2016 - Apr 2018

  -Collaborate with editors across the globe to create vendor-facing support content, including Help content, announcements and strings on the website, and email blurbs that our Vendor Contact Management associates will use to communicate with vendors who contact us with questions-Use a combination of data analysis, contact analysis, end-user research, and content audits to make content decisions and orchestrate quality development. - Own delivering on complex projects on tight deadlines. -Multitask in an environment with competing priorities and deliverables. -Evangelize content standards that reflect the voice of Amazon. - Improve content metrics and content development processes. - Obsess over details and advocate for the delivery of the right content at the right time, delivered in the right place. - Advocate for the vendor and vendor support experience. - Focus on both the end-to-end and tactical components of the vendor experience and collaborate in an environment that is global and cross-functional.