Experience

ChaCha

• Peru
• Advertising Services
• 1 - 100 Employee

• Expeditor

  • Dec 2010 - Present

  Expeditors answer questions for people on the go. When a question comes in, Expeditors are the first to receive it and are responsible for categorizing the question and sending it to the right expert to answer, if they are unable to answer it themselves. In the Expeditors role, most questions can be answered within 5 seconds. Expeditors answer questions for people on the go. When a question comes in, Expeditors are the first to receive it and are responsible for categorizing the question and sending it to the right expert to answer, if they are unable to answer it themselves. In the Expeditors role, most questions can be answered within 5 seconds.



Zamba

• IT Services and IT Consulting

• Front Desk

  • Apr 2009 - Feb 2010

  Greeting customers and assisting in the sales process. Accepted payments, processed order forms, filing, faxing and answering the phone. Assisted party host by decorating rooms and helping serve the food. Managed filing and record keeping for business office. Greeting customers and assisting in the sales process. Accepted payments, processed order forms, filing, faxing and answering the phone. Assisted party host by decorating rooms and helping serve the food. Managed filing and record keeping for business office.



HMS HOST

• United States

• Sales Associate

  • Oct 2006 - Jul 2008

  Assist in ringing up sales at register through a micros system. Made sandwiches, Salads and also did light cooking. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer. Maintaining solid product knowledge and all other aspects of customer service. Assist in ringing up sales at register through a micros system. Made sandwiches, Salads and also did light cooking. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer. Maintaining solid product knowledge and all other aspects of customer service.



Tele Tech

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Service Associate

  • Jan 2004 - Aug 2005

  Respond to customers inquiries by email and outbound calls. Received, routed and responded to incoming calls. Assisted customers, processed payments and recorded accounts payable. Respond to customers inquiries by email and outbound calls. Received, routed and responded to incoming calls. Assisted customers, processed payments and recorded accounts payable.