Experience

General Assembly

• United States
• Higher Education
• 700 & Above Employee

• Business Operations Associate

  • Jul 2021 - Present

• Enterprise Operations Analyst

  • Apr 2020 - Present



Trustwave

• United States
• Computer and Network Security
• 700 & Above Employee

• Sales Operations Analyst

  • Apr 2018 - Apr 2020

  Operational support for the EMEA sales teams. Processing sales orders. Training account executives and managers in approved processes and procedures. Administration of Salesforce.com. Creating reports as requested. Reviewing and signing of sales contracts. Coordinating marketing campaigns within Marketo. Assigning leads within agreed verticals and territories. Creating sales quotes. Operational support for the EMEA sales teams. Processing sales orders. Training account executives and managers in approved processes and procedures. Administration of Salesforce.com. Creating reports as requested. Reviewing and signing of sales contracts. Coordinating marketing campaigns within Marketo. Assigning leads within agreed verticals and territories. Creating sales quotes.



Optimity Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Support

  • Oct 2017 - Apr 2018

  Generating reports, preparing margin calculations, creating and maintaining accurate client records, preparing client contracts, analysing sales data, liasing with vendors, and contributing to the success of the team and company. Generating reports, preparing margin calculations, creating and maintaining accurate client records, preparing client contracts, analysing sales data, liasing with vendors, and contributing to the success of the team and company.



Asia/Europe

• Career Break

  • May 2017 - Oct 2017



Acorn Group limited

• Sales Administrator

  • Dec 2015 - May 2017

  No two days were the same during my time in this role. Acorn Group represented a wide range of local and international food brands, and I played a vital part in helping them develop within the FMCG sector. My day-to-day tasks included being the point of contact for clients & suppliers, processing of daily orders, while supporting finance, logistics, marketing, and sales. No two days were the same during my time in this role. Acorn Group represented a wide range of local and international food brands, and I played a vital part in helping them develop within the FMCG sector. My day-to-day tasks included being the point of contact for clients & suppliers, processing of daily orders, while supporting finance, logistics, marketing, and sales.



Brand Spanking

• New Zealand
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Apr 2015 - Jun 2015

  Demonstrating products to the public, and creating reports based on the success of the demonstration. Demonstrating products to the public, and creating reports based on the success of the demonstration.



Toy Planet and Toy Hire

• Auckland, New Zealand

• Retail Assistant & Online Order Managment

  • Sep 2013 - Dec 2014

  My main role in this position was managing incoming and outgoing stock and processing online sales. I also worked on the shop floor selling to customers and pricing products. My main role in this position was managing incoming and outgoing stock and processing online sales. I also worked on the shop floor selling to customers and pricing products.



Speedy Signs

• New Zealand
• Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2009 - Dec 2013

  Whilst occupying the front desk, my job involved a range of tasks such as contacting customers, taking and transferring calls, dealing with walk-in customers, organising couriers, keeping common areas clean and tidy, using MYOB, sorting mail, and any extra little jobs that were asked of me. Whilst occupying the front desk, my job involved a range of tasks such as contacting customers, taking and transferring calls, dealing with walk-in customers, organising couriers, keeping common areas clean and tidy, using MYOB, sorting mail, and any extra little jobs that were asked of me.



MST

• Auckland, New Zealand

• Merchandiser

  • Oct 2012 - Sep 2013

  My main role was merchandising the book section at The Warehouse, Sylvia Park. This included keeping stock levels adequate whilst keeping the stock tidy and easily accessible to customers. My main role was merchandising the book section at The Warehouse, Sylvia Park. This included keeping stock levels adequate whilst keeping the stock tidy and easily accessible to customers.



Seedling

• Auckland, New Zealand

• Retail Assistant

  • Nov 2012 - Dec 2012

  Over the Christmas period I was in a casual role at the pop-up Sylvia Park park store doing retail sales. Tasks included providing customer assistance and gift inspiration, handling money, cashing up and closing/opening the store. Over the Christmas period I was in a casual role at the pop-up Sylvia Park park store doing retail sales. Tasks included providing customer assistance and gift inspiration, handling money, cashing up and closing/opening the store.



Seedling

• Auckland, New Zealand

• Production Line Operator & Retail Assitant

  • Nov 2011 - Dec 2011

  Whilst working in the factory my roles included packaging products and packing these items for delivery. I also worked in the factory store assisting customers, completing transactions and taking calls. Whilst working in the factory my roles included packaging products and packing these items for delivery. I also worked in the factory store assisting customers, completing transactions and taking calls.



CS Vue

• Auckland, New Zealand

• Data Entry

  • Apr 2011 - Jun 2011

  My main role was entering Resource Consent information into an online database. My main role was entering Resource Consent information into an online database.



EmbroidMe NZ

• New Zealand
• Apparel & Fashion
• 1 - 100 Employee

• Office Assistant

  • Nov 2010 - Dec 2010

  My roles included customer service, taking and transferring calls, assisting with the embroidery of garments, organising mail and deliveries and keeping the showroom tidy. My roles included customer service, taking and transferring calls, assisting with the embroidery of garments, organising mail and deliveries and keeping the showroom tidy.