Experience

Brava Lingerie

• Australia
• Retail
• 1 - 100 Employee

• Store Manager

  • Nov 2021 - Present



Mamma Says

• Australia
• Restaurants

• Owner

  • Apr 2013 - Jan 2020

  -Developed and continually improved stock management process to ensure overheads were managed and customer demand was met, maintaining our top level service and built up reputation in the area over the years -Managed the overall business budget and sales goals which involved day-to-day management of spend on stock and wages -Actively created and pursued leads for building a successful catering arm of the business. This bought an additional revenue stream which gradually increased over time and turned into a key component to achieve sales goals. -Team management of 10 staff members across all areas, covering front-of-house, kitchen and barista. -Led and facilitated all staff hiring processes to ensure the right fit for the business and oversaw all performance management activities in up skilling and cross skilling staff. This led to a high performing team which would keep my customers coming back. -Organising and liaising all maintenance and business partnerships with associated repair, stock and equipment representatives. -Managed all menu planning activities to cater for seasonal produce changes and customer feedback. I am very passionate and proactive when it comes to engaging with my customers to ensure they got what they asked for and meet and often exceed expectations. -Keeping in line with food safety regulations including temperature logs, overseeing inspections, implementing recommendations and participated in regular food safety training. -Developed great relationships with customers and participated actively with the Fairfield Traders Association, which also formed great connections with other vendors in the area across multiple industries. Show less



BIG W

• Australia
• Retail
• 700 & Above Employee

• Assistant Department Manager

  • Apr 2010 - Apr 2013

  -Stock and inventory management across full store including all stock transfer, wrapping and storing of pallets -Led visual merchandising and developed new planning approaches and implementations for in-store activations. I developed the overall plan the 2012 Spring racing in-store activation campaign which drove a significant increase in sales and was adopted by many other stores as a benchmark for success and future campaigns -Facilitating and managing product recalls -Managed day-to-day loss prevention activities -Arranging new season fashion throughout mens, ladies and children clothing, as well as shoes, fashion accessories and nursery -Balancing of cash registers and store safe -Opening and closing procedures including arming and disarming security systems Show less



Gazal

• Australia
• Retail Apparel and Fashion
• 100 - 200 Employee

• Assistant Store Manager

  • Feb 2008 - Oct 2009

  -Managed stock received and invoiced, added stock to online systems and facilitated stocktake and loss prevention activities -Managing bank deposits -Managed in-store shopping tour bookings, budgets and resources -Ensuring specials are marketed and promoted -Bra fitting and personalised customer service -Managed stock received and invoiced, added stock to online systems and facilitated stocktake and loss prevention activities -Managing bank deposits -Managed in-store shopping tour bookings, budgets and resources -Ensuring specials are marketed and promoted -Bra fitting and personalised customer service