Experience

SPB ITALIA

• Italy
• Insurance
• 1 - 100 Employee

• Claims Department Director

  • Dec 2017 - Present



Europ Assistance

• France
• Insurance
• 700 & Above Employee

• Responsabile operativo

  • Jan 2016 - Nov 2017

  RSA and Home Assistance as phone fix, repair-on-spot, towing, replacement car, home maintenance services accessible by phone, text message, email, social networks, chat, virtual agent, website, or a dedicated app, personalized for each corporate client, 24 hours a day, seven days a week.One example is Digital Roadside Assistance (DRSA), a truly distinctive digital solution that geo-locates vehicles, facilitates access to the assistance requests and provides simpler services.

• Responsabile operativo special services

  • Nov 2010 - Dec 2015

  -roadside assistance received from satellite alarms-concierge services (fully personalized services) -ticketing services for europ assistance medical transport and corporate -legal, fiscal telephone consulting services-extendeed warranty for car, home and utilities-relocation of foreign managers in Italy-health insurances -help desk and home repairs for Citylife residences-home and health services on demand

• Technical and medical assistance operator

  • Jan 1991 - Oct 2010