Annalie Kriek

Schedule Coordinator at Protector Fire Services
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Contact Information
us****@****om
(386) 825-5501
Location
Eglinton, Western Australia, Australia, AU

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Experience

    • Australia
    • Facilities Services
    • 1 - 100 Employee
    • Schedule Coordinator
      • Mar 2022 - Present

      Assist and provide technicians with scheduling of upcoming work to complete. Creating paperwork for call-outs and faults at customer sites. Arrange and book flights and accommodation for technicians to visit sights in the NT and regions. Great PO to order the required electrical and plumbing equipment for the day's work. Fax and update customers' documents and notify customers on the next date to arrange for an inspection. Arrange regional runs by arranging flights, accommodation book services with clients and ordering equipment. Selected highlights • Prepare and book appointments with customers for techs to conduct work at the customer’s site. • Send emails to customers requesting purchase orders for work to be done. Also, require purchase orders and logbooks. • Once work is done at the site, paperwork from the technician is to be checked if the client has a default be advised that the paperwork is correct. Once all is checked and correct, the work will be received in JSM as complete. • Diarize the customer’s next service. • Assist customers with faults and call-outs regarding the safety requirements of the workplace or homes. • Arrange for the technician inductions to the required sites. Arrange accommodation and flights to attend to regional customers. • Follow up on emails and address admin work as required. • All paperwork for the work to customers' property to be loaded on the JSM system and PO to be created and saved in Excel. Show less

    • Australia
    • Mining
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2021 - Jul 2023
    • Netherlands
    • Maritime Transportation
    • 100 - 200 Employee
    • Administration Assistant
      • Jun 2021 - Jul 2021

      Admin Assistant Assisting with the re-write of policies, forms, procedures, manuals, and flow charts for a new project for the company. Selected highlights • Require highly experienced with Word, Excel, preparing of flow charts, PowerPro and Nitro. Admin Assistant Assisting with the re-write of policies, forms, procedures, manuals, and flow charts for a new project for the company. Selected highlights • Require highly experienced with Word, Excel, preparing of flow charts, PowerPro and Nitro.

    • Australia
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Engineering Coordinator
      • Mar 2021 - Jun 2021

      Assisting Engineering with scheduling of upcoming work to be done. Creating and send of quotation to customers for safety work required to the site. To invoice the customer, send out Certificates to complete work. TO fax and update customers documents and to notify customers on the next date to arrange for inspection. Selected highlights • Assist techs with work scheduling. • Provide customers with quotation for work to be done as per their request. • Prepare paperwork to go with Techs to customers sites with the instructions and Safety paperwork attach. • Once work is done to collect all information on work, Invoice client and send out certificates as proof of inspections. • Diarize the work to be done again in 6 months. • Assist customers with enquiries via phone of email. • Arrange that staff is Inducted to all the sites. • Emails to be attend to and admin work to be always kept to date. • Create quotation, PO, and Invoices from Ostendo. Show less

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Onboarding Specialist
      • Jun 2020 - Mar 2021

      On Boarding Officer Assisting students with information and complete the enrolment and other requirements that is required by students, work placement, scheduling of the training and many others. Selected highlights: • Assist students, trainers. • Enrolment of students, assisting with schedules and provide leaner guide for the training. • Take calls from students to assist with the units. • Apply for CVChecks, VEVO (Visa information) scan all required documents as Passport and others. • Entering the enrolments to PowerPro and Bluegme. • Take payments and email receipts and invoices to students. • Also contact students with outstanding payments. Show less

    • United States
    • Medical Practices
    • Accounts Receivable Clerk
      • Mar 2018 - Jun 2020

      Patient and Health funds and Medicare support. Assist patient with accounts payment and advise Health funds and Medicare with inquiries. Also provide quotes to patients and phlebotomists in regard to test request by the Doctors. Selected highlights: • Initially employed on 6 months contract and then after 12 months permanent position. • Assist patients, collection centers, health funds and Midicare with day-to-day administration duties, the patient’s requirements, and satisfaction. • Load and maintain of the online Ultra system and Track. To advise and assist the patients and health funds with the day-to-day progress on patient’s accounts. • Take calls from patients to make payments and enquiries in regard to invoices received. • Confirm patient’s hospital stays, Medicare rejection reports and Doctor Inquiries in regard to test done and invoices. • Call patients on accounts outstanding payments. Show less

    • Agent Manager/Skips Tracer
      • Apr 2016 - Mar 2018

      Client and customer and agent support. Advise agents on customer accounts and client instructions. Load and maintain of the online Mercman system and Access. To advise and assist the agents and clients with the day to day progress on customer’s accounts. Assist with incoming calls from all parties. Skips tracing work for clients to locate and collect arrears or repossession. Assist the accounts department on loading invoices and PO on MYOB to meet month end payments.  Client and customer and agent support. Advise agents on customer accounts and client instructions. Load and maintain of the online Mercman system and Access. To advise and assist the agents and clients with the day to day progress on customer’s accounts. Assist with incoming calls from all parties. Skips tracing work for clients to locate and collect arrears or repossession. Assist the accounts department on loading invoices and PO on MYOB to meet month end payments. 

    • Accounts/Admin/Data Entry
      • Sep 2015 - Mar 2016

      Accounts queries and posting out of invoices to clients. Filing Scanning and data entry and activations of all applications for services to the clients. Accounts queries and posting out of invoices to clients. Filing Scanning and data entry and activations of all applications for services to the clients.

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • OFFICE MANAGER/SALES & KEY ACCOUNT ADMINISTRATOR
      • 2007 - 2015

      OFFICE MANAGER/SALES & KEY ACCOUNT ADMINISTRATOR: Solenis Australia, WA | 2006-2015 Initially employed as a temp, I was offered the role on a permanent basis and as the sole administrator, expertly managed all facets of the WA operation, reporting to the Sydney-based head office. My contributions spanned customer service, order processing, logistics and dispatch, accounts receivable and payable, safe work practices, administration, reception, purchasing, records management and document control. Achievements and highlights included: Successfully juggled multiple and conflicting tasks, moving seamlessly between customer, sales and administrative needs, meeting all targets and deadlines with 100% accuracy. Developed safe work practices associated with chemical storage and handling, driving workplace safety awareness and compliance. Efficiently managed over 80 stock lines and stock valued up to $300K, carefully ordering supplies to meet demand and conducting cyclic stock takes, with an impeccable record of accuracy. Show less

    • Australia
    • Telecommunications
    • OFFICE ADMINISTRATOR/RECEPTIONIST
      • Jul 2006 - Dec 2006

      After permanently relocating to Perth, Western Australia I was appointed to complete a 5-month temporary assignment on behalf of Bell Personnel. Provided a professional point of contact as Receptionist, managing a switchboard and supported the team with allround administrative support that included meeting bookings, stationery orders, catering, mail deliveries and web-based tasks. Achievements and highlights included: Made immediate impact, providing valuable administrative assistance to support business operations. Recognised for capabilities, providing back up support to a busy Business Services Coordinator. Show less

    • Receptionist/Branch Secretary/Credit Controller
      • Nov 2005 - Mar 2006

      Receptionist/Branch Secretary/Credit Controller: Sasol Nitrol, RSA | 11/2005-03/2006 ✔ Managed general administration including insurance of stock, vehicles and premises; captured and recorded raw materials in the SAP system; managed accounts payable and receivable, and prepared end of year financial accounts for external auditors. Receptionist/Branch Secretary/Credit Controller: Sasol Nitrol, RSA | 11/2005-03/2006 ✔ Managed general administration including insurance of stock, vehicles and premises; captured and recorded raw materials in the SAP system; managed accounts payable and receivable, and prepared end of year financial accounts for external auditors.

    • Receptionist/Secretary
      • Jun 2005 - Oct 2005

      Answered and directed incoming telephone calls, created new accounts using MYOB and processed daily banking, and provided administrative support services using MS Office, Pastel and Coral Draw. Answered and directed incoming telephone calls, created new accounts using MYOB and processed daily banking, and provided administrative support services using MS Office, Pastel and Coral Draw.

    • Secratery
      • Mar 2005 - May 2005

      ✔ Scheduled appointments, arranged meetings and assisted clients, as well as typed general and legal correspondence including court documents, transcribing from dicta-tapes and written notes. ✔ Scheduled appointments, arranged meetings and assisted clients, as well as typed general and legal correspondence including court documents, transcribing from dicta-tapes and written notes.

    • Secretary/Office Assistant
      • Jan 2004 - Feb 2005

      Provided secretarial support and administrative assistance including telephone answering, word processing and customer service. Provided secretarial support and administrative assistance including telephone answering, word processing and customer service.

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Branch Operations Controller
      • Sep 1987 - Nov 2003

      Enjoyed progressive 16-year tenure with the bank spanning branch operations management, staff supervision, administration, customer service and extensive cash account management including ledgers, savings, investments and foreign transactions. Enjoyed progressive 16-year tenure with the bank spanning branch operations management, staff supervision, administration, customer service and extensive cash account management including ledgers, savings, investments and foreign transactions.

Education

  • Carletonville high School
    High School, Year 12
    1986 -

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