Experience

MIM Software Inc.
• Operations Analyst

  • Nov 2022 - Present


Korn Ferry

• United States
• Business Consulting and Services
• 700 & Above Employee

• Consultant

  • May 2022 - Nov 2022

  Manage client projects related to employee experience (e.g., annual engagement surveys). Manage client projects related to employee experience (e.g., annual engagement surveys).



Allegheny County Department of Human Services

• United States
• Government Administration
• 200 - 300 Employee

• Analyst

  • Jul 2016 - May 2022

  Analyst and project manager in the Analytics, Technology and Planning office. Project managed a Theory of Constraints effort to improve operational performance of the protective services unit. Spearheaded an Analyst Roundtable group to advocate for analysts and initiate change in the office. Project manager of a Theory of Constraints effort to improve operational performance. - Organize work to increase efficiency and reduce the backlog in the Older Adult Protective Services unit. - Coordinate contracted investigative agencies, aging office, consultant team, and analytics unit. - Schedule and facilitate weekly and ad hoc meetings, distribute agendas and notes. Qualtrics brand administrator and liaison. - Create and facilitate trainings for Allegheny County DHS and Health Department employees. - Provide ad hoc technical assistance to platform users. Consult on, create, conduct, and analyze administrative- and experience-based surveys. Develop Tableau dashboards for program, survey, and ad hoc analysis. - Gather dashboard requirements by meeting with stakeholders including program staff and leadership. - Create and maintain documentation. Manage and/or participate in: Analyst Roundtable and Steering Group, Career Path Workgroup, Documentation Steering Committee, Integrated Training Steering Committee, Strategic Plan Core Team, Communications Committee. Direct a DHS-wide training program and learning sessions. - Organize volunteer staff as trainers and presenters. - Manage registration via online learning management system. Manage the ATP Analytics and Qualtrics User Portal SharePoint sites to provide resources for staff.



University of Pittsburgh

• United States
• Higher Education
• 700 & Above Employee

• Field Coordinator

  • Apr 2016 - Jun 2016

  Prevention Research Center- Manage study site assessment schedules to meet research deadlines.- Supervise and conduct participant assessments at study sites.- Create graduate student assistant schedules.- Lead data cleaning efforts with assistance of graduate student assistants.

• Research Assistant

  • Jul 2014 - Apr 2016

  Prevention Research Center- Schedule participant appointments and manage participant data.- Conduct participant assessments including a physical and questionnaire.- Support data entry and cleaning, create promotional materials, edit curriculum, create and manage social media content.- Participate in monthly communication and dissemination conference calls with the CDC and other PRCs throughout the United States.

• Lifestyle Coach

  • May 2015 - Aug 2015

  - Coach and support participants in the Group Lifestyle Balance class.- Assist participants with their weight loss goals by leading class discussion and providing feedback on self-monitoring.



Allegheny College

• United States
• Higher Education
• 500 - 600 Employee

• Resident Assistant

  • Aug 2013 - May 2014

  - Act as a liaison between the school and residents, and provide emotional and academic support for students. - Promote resident development in the form of community-building activities, mediation of roommate conflicts, and monitoring of building safety. - Act as a liaison between the school and residents, and provide emotional and academic support for students. - Promote resident development in the form of community-building activities, mediation of roommate conflicts, and monitoring of building safety.



Ecological Restoration, Inc.

• United States

• Ecology Intern

  • Jun 2013 - Aug 2013

  - Responsible for greenhouse management including cultivation, crop rotation, and monitoring plant health. - Maintained working knowledge of project plans for a job at the University of Toledo and helped to identify placement of stream restoration features such as bendway weirs, locked logs, and coverstones. - Responsible for greenhouse management including cultivation, crop rotation, and monitoring plant health. - Maintained working knowledge of project plans for a job at the University of Toledo and helped to identify placement of stream restoration features such as bendway weirs, locked logs, and coverstones.

• Biostatistics Tutor (Biology Department)

  • Mar 2013 - May 2013

  Provided academic support for homework, general questions, and test preparation for the Biostatistics course.

• Aquaponics Technician (Environmental Studies Department)

  • Feb 2013 - May 2013

  - Managed the health and maintenance of the aquaponic system, an environmental research operation in which lettuce is cultivated and tilapia is raised.- Performed day-to-day care and evaluation of function parameters.



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Associate

  • Jun 2010 - Jan 2013

  Responsible for dining room, coffee stations, general cleaning, and customer satisfaction. Responsible for dining room, coffee stations, general cleaning, and customer satisfaction.



Meadville Public Library

• United States
• Libraries
• 1 - 100 Employee

• Librarian's Assistant

  • Sep 2010 - May 2012

  Managed children’s room book circulation, shelved books, and assisted patrons. Managed children’s room book circulation, shelved books, and assisted patrons.



Kiski Area Soccer League

• United States
• Government Administration

• Referee

  • Sep 2005 - May 2010

  Supervised soccer games for all ages, facilitated team, coach, and spectator interactions, and enforced rules of the game. Supervised soccer games for all ages, facilitated team, coach, and spectator interactions, and enforced rules of the game.



Fox Run Equine Center

• United States
• Veterinary Services

• Assistant Barn Manager

  • Jun 2008 - Apr 2009

  - Managed animal environment by providing proper sanitation conducive to equine health. - Provided general assistance to the veterinarian, cared for horses, disinfected exam and operation rooms, stocked medical supplies, and cleaned the barn. - Managed animal environment by providing proper sanitation conducive to equine health. - Provided general assistance to the veterinarian, cared for horses, disinfected exam and operation rooms, stocked medical supplies, and cleaned the barn.