Realtor

• Apr 2023 - Present

I'm a(n): Native San Diegan ready to help with any real estate goal. Careful listener who strategizes an individual plan to meet a client's unique needs. Consistent communicator so my clients are kept aware of the progress of their sale. Firm believer in quality over quantity, thus I'm selective in who I work with. Aggressive negotiator. Protecting your equity is my top priority. Proud record keeper. My sales record is 100%. Zero expireds to date. I'm a(n): Native San Diegan ready to help with any real estate goal. Careful listener who strategizes an individual plan to meet a client's unique needs. Consistent communicator so my clients are kept aware of the progress of their sale. Firm believer in quality over quantity, thus I'm selective in who I work with. Aggressive negotiator. Protecting your equity is my top priority. Proud record keeper. My sales record is 100%. Zero expireds to date.

Realtor

• Jul 2020 - Jan 2023

Senior Ethics and Guest Relations Specialist

• Jul 2003 - Nov 2013

Providing a high level of personalized service to guests experiencing escalated issues, such as health and security concerns, by phone, email, social media and in person, with the goal of customer satisfaction and retention, as well as managing risk. Accurately and concisely documenting guest concerns into official reports to be shared through internal channels with field management, franchisees and upper management departments within the corporate structure. Ensuring guest follow up is completed in a timely manner by communicating via phone and email with field management and internal departments. Show less

Employer Solutions Svc Rep

• Jan 2002 - Jul 2003

Accessed company database to provide results of drug tests to employers by telephone while adhering to federal HIPAA privacy regulations. Accessed company database to provide results of drug tests to employers by telephone while adhering to federal HIPAA privacy regulations.

Customer Care Rep

• Aug 2001 - Jan 2002

Handled incoming telephone calls regarding billing questions. Handled incoming telephone calls regarding billing questions.

Auto Insurance Sales Agent

• May 2000 - Aug 2001

Handled incoming sales calls, building rapport, building value, and compiling a computer generated quote based on information provided. Regularly met or exceeded daily quotas. Obtained sales licenses for 13 states during my tenure. Handled incoming sales calls, building rapport, building value, and compiling a computer generated quote based on information provided. Regularly met or exceeded daily quotas. Obtained sales licenses for 13 states during my tenure.