Anna Fisker Hansen
Technician at University of Plymouth- Claim this Profile
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Danish Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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PRINCE2® Foundation Certificate in Project Management
City College PlymouthJun, 2020- Oct, 2024 -
Electronics Foundations: Fundamentals
LinkedInFeb, 2019- Oct, 2024 -
PRINCE2® Practitioner Certificate in Project Management
City College PlymouthJun, 2020- Oct, 2024 -
Mental Health First Aider
Mental Health First Aid (MHFA) England
Experience
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University of Plymouth
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United Kingdom
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Higher Education
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700 & Above Employee
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Technician
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Aug 2020 - Present
After a period of internal restructures my role was upgraded to consider the responsibilities of managing a resource facility, and my team and I won the “One in a Million” Support Staff SSTAR Award.
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Senior Technician
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Jan 2021 - Dec 2021
Secondment position managing the LABPlus open access resource centre. Developing digital learning resources for students within science and engineering.
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Technical Assistant
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Mar 2018 - Aug 2020
Coming into this role with new eyes, I was able to provide solutions and improvements to stores and purchasing procedures, which lead to me being highly commended as “One in a Million” support staff in the Student, Staff, Teaching and Representation (SSTAR) awards.
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Screwfix
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United Kingdom
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Retail
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700 & Above Employee
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Service Assistant
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May 2016 - Mar 2018
Supplying “Simply Better Service” at the trade counter, helping my team to gain weekly 100% customer satisfaction scores and to become runner up at the Store of the Year competition. Supplying “Simply Better Service” at the trade counter, helping my team to gain weekly 100% customer satisfaction scores and to become runner up at the Store of the Year competition.
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Front of House
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May 2014 - Aug 2016
Supporting myself through university, I applied my customer service and team work skills to a new challenge in the fast paced food industry. Supporting myself through university, I applied my customer service and team work skills to a new challenge in the fast paced food industry.
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CeX Webuy.com
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United Kingdom
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Retail
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700 & Above Employee
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Sales Assistant
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Sep 2012 - Oct 2013
Selling, buying and testing secondhand electronics advancing my knowledge of modern technology and gadgets, while broadening my customer service skills to a wider population. Selling, buying and testing secondhand electronics advancing my knowledge of modern technology and gadgets, while broadening my customer service skills to a wider population.
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The Deltic Group
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United Kingdom
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Hospitality
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200 - 300 Employee
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VIP Hostess, Cocktail Waitress, Bartender
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Sep 2010 - Apr 2012
Progressing from general bar crew, I worked flexibly focusing on different aspects of face to face customer service. I enjoyed how this role gave me responsibility of working independently while still being part of the team. Progressing from general bar crew, I worked flexibly focusing on different aspects of face to face customer service. I enjoyed how this role gave me responsibility of working independently while still being part of the team.
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Sales Assistant
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Feb 2009 - Nov 2009
Sales Assistant in upmarket pet accessories and grooming salon, focusing on superb customer service. Sales Assistant in upmarket pet accessories and grooming salon, focusing on superb customer service.
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Head Groom
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Apr 2007 - Jun 2008
A varied role at an American Paint Horse breeder and Wild West event company. This is where my passion for equine coat colour genetics evolved. A varied role at an American Paint Horse breeder and Wild West event company. This is where my passion for equine coat colour genetics evolved.
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Jillaroo
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2006 - 2006
As part of my work and travel trip to Australia, I worked in the Outback at two different cattle stations. After this trip, I decided to work towards having a full time career with horses. As part of my work and travel trip to Australia, I worked in the Outback at two different cattle stations. After this trip, I decided to work towards having a full time career with horses.
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Polo Groom
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2006 - 2006
My first job in Australia working with horses. Taught me multi-tasking and coping with time pressure, and a lot about horse training and management. My first job in Australia working with horses. Taught me multi-tasking and coping with time pressure, and a lot about horse training and management.
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Education
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University of Plymouth
Research Masters, Equitation Science -
Harper Adams University College
Artificial Insemination Technicians Training Course - Higher Education Award, Equine Reproduction -
University of Greenwich
Bachelor of Science (BSc), Equine Science -
Stenhus Gymnaium & HF
Studenter eksamen (Danish A Level Equivalent), Languages, Biology, Psychology, Mathematics