Anna Fisker Hansen

Technician at University of Plymouth
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Contact Information
us****@****om
(386) 825-5501
Location
Plymouth, England, United Kingdom, GB
Languages
  • Danish Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • PRINCE2® Foundation Certificate in Project Management
    City College Plymouth
    Jun, 2020
    - Oct, 2024
  • Electronics Foundations: Fundamentals
    LinkedIn
    Feb, 2019
    - Oct, 2024
  • PRINCE2® Practitioner Certificate in Project Management
    City College Plymouth
    Jun, 2020
    - Oct, 2024
  • Mental Health First Aider
    Mental Health First Aid (MHFA) England

Experience

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Technician
      • Aug 2020 - Present

      After a period of internal restructures my role was upgraded to consider the responsibilities of managing a resource facility, and my team and I won the “One in a Million” Support Staff SSTAR Award.

    • Senior Technician
      • Jan 2021 - Dec 2021

      Secondment position managing the LABPlus open access resource centre. Developing digital learning resources for students within science and engineering.

    • Technical Assistant
      • Mar 2018 - Aug 2020

      Coming into this role with new eyes, I was able to provide solutions and improvements to stores and purchasing procedures, which lead to me being highly commended as “One in a Million” support staff in the Student, Staff, Teaching and Representation (SSTAR) awards.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Service Assistant
      • May 2016 - Mar 2018

      Supplying “Simply Better Service” at the trade counter, helping my team to gain weekly 100% customer satisfaction scores and to become runner up at the Store of the Year competition. Supplying “Simply Better Service” at the trade counter, helping my team to gain weekly 100% customer satisfaction scores and to become runner up at the Store of the Year competition.

    • Front of House
      • May 2014 - Aug 2016

      Supporting myself through university, I applied my customer service and team work skills to a new challenge in the fast paced food industry. Supporting myself through university, I applied my customer service and team work skills to a new challenge in the fast paced food industry.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Sep 2012 - Oct 2013

      Selling, buying and testing secondhand electronics advancing my knowledge of modern technology and gadgets, while broadening my customer service skills to a wider population. Selling, buying and testing secondhand electronics advancing my knowledge of modern technology and gadgets, while broadening my customer service skills to a wider population.

    • United Kingdom
    • Hospitality
    • 200 - 300 Employee
    • VIP Hostess, Cocktail Waitress, Bartender
      • Sep 2010 - Apr 2012

      Progressing from general bar crew, I worked flexibly focusing on different aspects of face to face customer service. I enjoyed how this role gave me responsibility of working independently while still being part of the team. Progressing from general bar crew, I worked flexibly focusing on different aspects of face to face customer service. I enjoyed how this role gave me responsibility of working independently while still being part of the team.

    • Sales Assistant
      • Feb 2009 - Nov 2009

      Sales Assistant in upmarket pet accessories and grooming salon, focusing on superb customer service. Sales Assistant in upmarket pet accessories and grooming salon, focusing on superb customer service.

    • Head Groom
      • Apr 2007 - Jun 2008

      A varied role at an American Paint Horse breeder and Wild West event company. This is where my passion for equine coat colour genetics evolved. A varied role at an American Paint Horse breeder and Wild West event company. This is where my passion for equine coat colour genetics evolved.

    • Jillaroo
      • 2006 - 2006

      As part of my work and travel trip to Australia, I worked in the Outback at two different cattle stations. After this trip, I decided to work towards having a full time career with horses. As part of my work and travel trip to Australia, I worked in the Outback at two different cattle stations. After this trip, I decided to work towards having a full time career with horses.

    • Polo Groom
      • 2006 - 2006

      My first job in Australia working with horses. Taught me multi-tasking and coping with time pressure, and a lot about horse training and management. My first job in Australia working with horses. Taught me multi-tasking and coping with time pressure, and a lot about horse training and management.

Education

  • University of Plymouth
    Research Masters, Equitation Science
    2013 - 2016
  • Harper Adams University College
    Artificial Insemination Technicians Training Course - Higher Education Award, Equine Reproduction
    2013 - 2013
  • University of Greenwich
    Bachelor of Science (BSc), Equine Science
    2009 - 2012
  • Stenhus Gymnaium & HF
    Studenter eksamen (Danish A Level Equivalent), Languages, Biology, Psychology, Mathematics
    2002 - 2005

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