Experience

Pinpoint IT Services

• IT Services and IT Consulting
• 1 - 100 Employee

• Director Of Business Development

  • Feb 2022 - Present



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Development and Customer Engagement Manager, Healthcare Services

  • Jan 2017 - Mar 2020

  • TEKsystems Global Services partners with IT leaders to empower change and execute business goals with speed, accuracy and value.• Competencies range from Advisory, Co-Managed to fully outsourced models to help customers achieve desired business outcomes.• Take a consultative approach to understand our customer's business and IT challenges.• Determined business development opportunities and implemented effective strategy for client acquisition.• Envisioned and created a Next Gen Workforce Development Program to reverse the war for talent. Recognized nationally for the program and was asked to speak at HIMSS 2018 conference.• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.• Communicated with other corporate departments to develop effective business strategies.• Exceeded quotas consistently through new account penetration and territory expansion.• Facilitated and managed business development plan based on market and industry research.• Maintained meticulous client notes in Salesforce system.• Captured new market share by optimizing business strategies and launching products to diversify offerings.• Collaborated with team to forecast based on sales and product profitability.• Leveraged cold calling, in-person visits and referrals to build leads.

• Services Account Manager, Healthcare Services

  • Jan 2016 - Jan 2017

  • Hybrid role between TEKsystems and Allegis Global Services spanning across multiple service delivery models including Co-Managed, Project Based, Fully Outsourced and Staffing.• Primarily focused in the IT Application Services space within the Healthcare Industry.• Supported multiple areas including Development, Application Management, Mobile Development, Data Services, and QA & Testing Solutions.• Delivered exceptional account service to strengthen customer loyalty.• Formulated trusted relationships with key accounts.• Addressed customer questions and concerns regarding products, prices and availability.• Managed a portfolio generating $10M+ in revenue per year.• Wrote, proofed, and edited sales proposals and correspondence.

• Account Manager

  • Dec 2010 - Jan 2016

  • Responsible for marketing services and capabilities to Information Technology companies/departments within the Hampton Roads, VA market.• Networking within the local market to identify and place local IT resources with customers.• Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.• Updated account plans based on changing markets, customer conditions and competitor activity.• Managed existing portfolio and potential leads using CRM system.• Leveraged industry trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.• Grew company revenue and rebuilt customer loyalty.• Exceeded sales goals for accounts by upselling products to existing customers.• Led and motivated sales team working with businesses.• Received company employee performance award after maintaining record sales achievement for growth.• Managed a team of recruiters to support the staffing needs within customer base.

• Senior Technical Recruiter

  • Oct 2007 - Dec 2010

  • Tasked with referral based network recruiting to provide great technical opportunities for IT professionals.• Supported both contract staff augmentation as well as Direct Placement candidates.• Used job boards, internet tools and career fairs to source both passive and active candidates.• Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.• Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.• Collaborated with internal and external clients to understand hiring needs and goals.• Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.• Created job ads and wrote job descriptions.• Composed job offer letters.• Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.• Provided recruiting activity reports to management utilizing industry-specific software and guidelines.