Field Service Coordinator

• Jan 2022 - Present

Autocad Draftswoman

• Jun 2021 - Dec 2021

Design for Security Cameras Design for Security Cameras

Engineering Coordinator

• May 2016 - Aug 2021

Duties and responsibilities:• Responsible for monitoring the department attendance, overtime, yearly ticket, vacation leave, and HR requests through MenaMe/Technova System.• Prepare the duty roster for a month and escalate the daily schedule of assignment for the Maintenance Team.• Manage the petty cash fund reimbursements for daily urgent requirements.• Responsible for receiving and monitoring of Maintenance Requests On-Line (MRO) thru AX/Dynamics 365, either Preventive (Asset) Maintenance or Corrective (Breakdown) Maintenance.• Guide Engineering Team by properly assigning job requests to the responsible group or person.• Ensure that the correct data are encoded and standard procedures are performed in the System, starting from receiving the maintenance request up to closing the maintenance job.• Provide forecast/planned schedule for the delivery of blanket ordered items.• Provide the required reports by the Maintenance Manager on daily, weekly and monthly basis.• Arrange and interpret all required reports by the Engineering Department.• Ensure that all materials and services required for Quotation are ordered properly on the requested date.• Follow-up all purchase requisition through coordinating with Purchasing Department and create Local Purchase Orders.• Post received Invoice along with delivery notes/Job completion certificates and prepare packing slip.• Support the process of Work Permit on-site, providing the Method statement and Risk Assessment with QHSE’s approval.• Monitoring scheduled Annual Maintenance Contractand notify Purchase Department for due renewal.• Consolidate all related necessary documentation forInternal and External Audit requirements for Engineering Department.• Safekeeping the Equipment manual, Calibration, Certification, Checklist, SOP, PPM, AMC and ensuring efficient compliance.

Secretary

• Apr 2015 - Mar 2016

Duties and responsibilities:• Welcome visitors by greeting them, in person or over the telephone; arrange meetings with the Sales Engineers.• Daily monitoring and transferring incoming calls from the customer and taking details for appropriate department.• Monitor quotations from the Sales Engineer to update the status of order confirmation.• Coordinate with the customer in case there are changes on orders and inform them when the material is ready to dispatch.• Prepare Job Orders to proceed accordingly and print Invoice, Proforma Invoice, Delivery Note, packing list and packing slip for reference• Arrange delivery for local and overseas customers with all the required documents needed