Anna Zwolińska

Sales Coordinator EMEA at SOPHiA GENETICS
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Contact Information
us****@****om
(386) 825-5501
Location
Bordeaux, Nouvelle-Aquitaine, France, FR
Languages
  • Polish Native or bilingual proficiency
  • German Full professional proficiency
  • English Full professional proficiency
  • French Limited working proficiency
  • Norwegian Elementary proficiency

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Experience

    • Switzerland
    • Biotechnology Research
    • 400 - 500 Employee
    • Sales Coordinator EMEA
      • Oct 2022 - Present

      - Key point of contact for the Sales Team to them navigate through SOPHiA processes and provide operational support, - Close collaboration with Sales Representatives, as well as with other departments (Supply Chain, Legal, Compliance, Finance, IT, Analysts) to streamline the processes, - Implementing of a new process of data collection and account creation and taking ownership of the process, - Salesforce coordination: account creation and maintenance of info, opportunities regular review, contract expirations and inactivation activities in SFDC, support quote creation, - Vendor registration, admin forms/certificates preparation, - Creation and coordination of events, where customers are invloved, - Providing ad-hoc reports related to the sales activities: from Jira, Salesforce, usage tool, - Providing regular reports: order status report shared with the Sales Team on a weekly basis, customers' usage report on a monthly basis, - Support in case of any internal invoicing issues and customer data, obtaining information from customers, customer reminders, - Ensuring all the tasks are completed in efficient, professional manner and all activities are measurable are being recorded in Jira tickets. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Manager
      • Jan 2022 - Oct 2022

      - Empowering Field Sales & Partners - German region, - Providing end-to-end process support of the software portfolio, with a focus on Enterprise Agreements, - Proactive managing escalations and extended team involvement, - Advisory for “How To” type process questions, - Communicating progress toward stated goals, - Maintaining FAQ knowledge-base to encourage independent selling, - Onboarding and training of the new and existing partners, - Maintaining and improving of the process, - Maintaining good relations with the partners, - Guiding the partners through the process and the tool. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Pricing and Rebates Analyst - Coordinator with German
      • Jan 2020 - Jan 2022

      - Verification of the invoices and providing instructions to the team to process subsequent credit notes,- Ensuring timely and accurate setup and changing of pricing and rebates in the Pricing systems (mostly SAP, sometimes Promax) to prevent queries,- Accounts management by ensuring the accounts are up to date; cooperating with Master Data team to make sure changes and issues are dealt with in a timely matter,- Resolving customer pricing and rebates disputes, driving annual processes such as price increase, agreements copy over and transfer pricing,- Establishing and maintaining strong relationships with Business Analyst to control the P&L impact, as well as with Sales Department, Credit & Collections, Pricing Specialists and Order Management Team,- Regular reports of current agreements in SAP and review,- Daily validation of promotions entered into the pricing system by Sales Team,- Managing queries and ensuring timely resolution. Show less

    • Pricing & Rebates Specialist with German
      • Dec 2018 - Jan 2020

      - Verifying promotional invoices in order to process credit notes,- Identifying, tracking and effective escalation of rebate and pricing queries,- Analysing and negotiating resolution of rebate audit queries,- Establishing and maintaining strong relationships mostly with Sales and Collections department,- Seeking and supporting continuous improvement activities,- Participating in various pricing activities,- Ensuring timely and accurate setups and adjustments of price (on- invoice) and rebate (off-invoice) conditions in the system via SAP,- Identifying, tracking and escalating issues in a proactive manner, as well as recognising opportunities for improvements,- Understanding and fulfilling all regulations of the internal policies of the company. Show less

    • Junior Project Manager
      • Jan 2017 - Dec 2018

      - Analysis of articles in German and English newspapers, - Analysis of international marketing and communication strategies, - Research on key financial figures, value chains and partnerships - Analysis of articles in German and English newspapers, - Analysis of international marketing and communication strategies, - Research on key financial figures, value chains and partnerships

    • Non-profit Organizations
    • 1 - 100 Employee
    • Wiceprezes ds. Public Relations
      • Dec 2015 - Jun 2017

    • Poland
    • Business Consulting and Services
    • 1 - 100 Employee
    • Telephone Interviewer
      • Aug 2015 - Sep 2015

      Computer Assisted Telephone Interviewing (CATI) with healthcare facilities Computer Assisted Telephone Interviewing (CATI) with healthcare facilities

    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Radio Broadcast Assistant
      • Jun 2015 - Aug 2015

      - Support to radio producers and presenters, - supporting broad live actions/contests, - moderating online games and contests, choosing prospective winners - sound recording and editing, - contact with the listeners via email and phone, - awarding prizes to the winners in Outlook. - Support to radio producers and presenters, - supporting broad live actions/contests, - moderating online games and contests, choosing prospective winners - sound recording and editing, - contact with the listeners via email and phone, - awarding prizes to the winners in Outlook.

  • Katolickie Centrum Edukacji Młodzieży KANA
    • Pow. mielecki, woj. podkarpackie, Polska
    • Theatre actress
      • Dec 2014 - Dec 2014

  • EcoVital
    • Kraków, woj. małopolskie, Polska
    • Telemarketer
      • Oct 2013 - Jan 2014

  • Teatr Scena Komediowa Marka Rębacza
    • Przemyśl, woj. podkarpackie, Polska
    • Theatre actress
      • Apr 2010 - Sep 2013

Education

  • Uniwersytet Jagielloński w Krakowie
    Master's degree, Business and finance management (studies in English)
    2017 - 2019
  • Uniwersytet Jagielloński w Krakowie
    Bachelor's degree, German philology with English
    2015 - 2018
  • AGH University of Science and Technology
    Bachelor's degree, cultural studies: new media and intercultural communication
    2013 - 2016

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