Anna Zwolińska
Sales Coordinator EMEA at SOPHiA GENETICS- Claim this Profile
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Polish Native or bilingual proficiency
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German Full professional proficiency
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English Full professional proficiency
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French Limited working proficiency
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Norwegian Elementary proficiency
Topline Score
Bio
Experience
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SOPHiA GENETICS
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Switzerland
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Biotechnology Research
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400 - 500 Employee
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Sales Coordinator EMEA
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Oct 2022 - Present
- Key point of contact for the Sales Team to them navigate through SOPHiA processes and provide operational support, - Close collaboration with Sales Representatives, as well as with other departments (Supply Chain, Legal, Compliance, Finance, IT, Analysts) to streamline the processes, - Implementing of a new process of data collection and account creation and taking ownership of the process, - Salesforce coordination: account creation and maintenance of info, opportunities regular review, contract expirations and inactivation activities in SFDC, support quote creation, - Vendor registration, admin forms/certificates preparation, - Creation and coordination of events, where customers are invloved, - Providing ad-hoc reports related to the sales activities: from Jira, Salesforce, usage tool, - Providing regular reports: order status report shared with the Sales Team on a weekly basis, customers' usage report on a monthly basis, - Support in case of any internal invoicing issues and customer data, obtaining information from customers, customer reminders, - Ensuring all the tasks are completed in efficient, professional manner and all activities are measurable are being recorded in Jira tickets. Show less
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Cisco
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United States
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Software Development
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700 & Above Employee
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Sales Manager
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Jan 2022 - Oct 2022
- Empowering Field Sales & Partners - German region, - Providing end-to-end process support of the software portfolio, with a focus on Enterprise Agreements, - Proactive managing escalations and extended team involvement, - Advisory for “How To” type process questions, - Communicating progress toward stated goals, - Maintaining FAQ knowledge-base to encourage independent selling, - Onboarding and training of the new and existing partners, - Maintaining and improving of the process, - Maintaining good relations with the partners, - Guiding the partners through the process and the tool. Show less
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Kimberly-Clark
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United States
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Manufacturing
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700 & Above Employee
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Pricing and Rebates Analyst - Coordinator with German
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Jan 2020 - Jan 2022
- Verification of the invoices and providing instructions to the team to process subsequent credit notes,- Ensuring timely and accurate setup and changing of pricing and rebates in the Pricing systems (mostly SAP, sometimes Promax) to prevent queries,- Accounts management by ensuring the accounts are up to date; cooperating with Master Data team to make sure changes and issues are dealt with in a timely matter,- Resolving customer pricing and rebates disputes, driving annual processes such as price increase, agreements copy over and transfer pricing,- Establishing and maintaining strong relationships with Business Analyst to control the P&L impact, as well as with Sales Department, Credit & Collections, Pricing Specialists and Order Management Team,- Regular reports of current agreements in SAP and review,- Daily validation of promotions entered into the pricing system by Sales Team,- Managing queries and ensuring timely resolution. Show less
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Pricing & Rebates Specialist with German
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Dec 2018 - Jan 2020
- Verifying promotional invoices in order to process credit notes,- Identifying, tracking and effective escalation of rebate and pricing queries,- Analysing and negotiating resolution of rebate audit queries,- Establishing and maintaining strong relationships mostly with Sales and Collections department,- Seeking and supporting continuous improvement activities,- Participating in various pricing activities,- Ensuring timely and accurate setups and adjustments of price (on- invoice) and rebate (off-invoice) conditions in the system via SAP,- Identifying, tracking and escalating issues in a proactive manner, as well as recognising opportunities for improvements,- Understanding and fulfilling all regulations of the internal policies of the company. Show less
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Unicepta Medienanalyse GmbH
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Kraków
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Junior Project Manager
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Jan 2017 - Dec 2018
- Analysis of articles in German and English newspapers, - Analysis of international marketing and communication strategies, - Research on key financial figures, value chains and partnerships - Analysis of articles in German and English newspapers, - Analysis of international marketing and communication strategies, - Research on key financial figures, value chains and partnerships
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Organizacja Studencka Neolution
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Non-profit Organizations
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1 - 100 Employee
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Wiceprezes ds. Public Relations
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Dec 2015 - Jun 2017
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EMBS Group
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Poland
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Business Consulting and Services
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1 - 100 Employee
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Telephone Interviewer
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Aug 2015 - Sep 2015
Computer Assisted Telephone Interviewing (CATI) with healthcare facilities Computer Assisted Telephone Interviewing (CATI) with healthcare facilities
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RMF FM
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Radio Broadcast Assistant
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Jun 2015 - Aug 2015
- Support to radio producers and presenters, - supporting broad live actions/contests, - moderating online games and contests, choosing prospective winners - sound recording and editing, - contact with the listeners via email and phone, - awarding prizes to the winners in Outlook. - Support to radio producers and presenters, - supporting broad live actions/contests, - moderating online games and contests, choosing prospective winners - sound recording and editing, - contact with the listeners via email and phone, - awarding prizes to the winners in Outlook.
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Katolickie Centrum Edukacji Młodzieży KANA
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Pow. mielecki, woj. podkarpackie, Polska
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Theatre actress
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Dec 2014 - Dec 2014
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EcoVital
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Kraków, woj. małopolskie, Polska
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Telemarketer
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Oct 2013 - Jan 2014
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Teatr Scena Komediowa Marka Rębacza
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Przemyśl, woj. podkarpackie, Polska
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Theatre actress
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Apr 2010 - Sep 2013
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Education
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Uniwersytet Jagielloński w Krakowie
Master's degree, Business and finance management (studies in English) -
Uniwersytet Jagielloński w Krakowie
Bachelor's degree, German philology with English -
AGH University of Science and Technology
Bachelor's degree, cultural studies: new media and intercultural communication