Anna Zolotukhina

Product Owner at Банк ВТБ
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Contact Information
us****@****om
(386) 825-5501
Location
Moscow, Moscow, Russia, RU
Languages
  • English Full professional proficiency
  • French Elementary proficiency
  • Spanish Elementary proficiency
  • Russian Native or bilingual proficiency

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5.0

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/ Based on 2 ratings
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Marcel van Berlo

Anna managed the Consumer Branch Network of RBS Russia in a very professional way. She has focus for details and is very much 'client' and ' employee' oriented in her approach. She is honest, sincere and result driven. For this reasons she was respected by all her collegeas and her direct reports with RBS Russia. I recommend Anna for simular assignment in the future.

Alexey Zakharov

I have been working with Anna at ABN AMRO Bank Consumer Business (now RBS) for a year 2007-2008. Main procedures for customer service and sales processes in ABN AMRO Consumer branches was created by Anna. Anna showed professional attitude, competency and ability to provide accurate and timely results. She was always supportive and helpful. I recommend Anna as a very professional and hard working employee for financial sphere.

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Experience

    • Banking
    • 200 - 300 Employee
    • Product Owner
      • Apr 2021 - Present

      Product creation and development of new cross-border transfer service based on host-to-host connections with partner banks. Main tasks: product development, design and customer journey modification, product marketing, partner banks relationship management. Scrum framework. Product creation and development of new cross-border transfer service based on host-to-host connections with partner banks. Main tasks: product development, design and customer journey modification, product marketing, partner banks relationship management. Scrum framework.

    • Banking
    • 700 & Above Employee
    • Product Owner
      • Jul 2020 - Apr 2021

      International transfers, Retail Business (SWIFT, peer-to-peer, transfers via international payment systems Visa/Mastercard.

    • Product Owner
      • Sep 2017 - Jul 2020

      In charge of tailoring daily banking products for VIP and private clients. Main activities: product development, portfolio management, marketing, campaigning.

    • Product Manager, Consumer loans department
      • Jan 2016 - Sep 2017

      Launched online consumer loan granting process: first on the market. Main focus: product development and portfolio management.

    • Russian Federation
    • Banking
    • 700 & Above Employee
    • Lending products Division Deputy Head, Marketing and Products Development Department
      • Jul 2011 - Dec 2013

      Product development and marketing of lending products: consumer, car loans, mortgage. Management of product development team of 30 people. Product development and marketing of lending products: consumer, car loans, mortgage. Management of product development team of 30 people.

    • Russian Federation
    • Banking
    • 400 - 500 Employee
    • Head of Credit Products Department, Global Marketing and Quality Division
      • Mar 2011 - Jul 2011

    • Senior Product Manager, Marketing and Quality Division
      • Mar 2010 - Mar 2011

    • Branch Manager
      • Nov 2008 - Mar 2010

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Head of Branch Network
      • Jun 2008 - Aug 2008

    • Branch Manager
      • Apr 2007 - Jun 2008

    • Deputy Branch Manager
      • Jun 2005 - Mar 2007

    • Individual Account Manager
      • Mar 2004 - Jun 2005

    • United States
    • Financial Services
    • 700 & Above Employee
    • CitiPhone CitiGold Officer
      • Aug 2002 - Mar 2004

Education

  • Moscow Academy for Humanities and Social Studies (former Moscow Humanitarian University)
    Bachelor, Economics
    1997 - 2002
  • Pericles

Community

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