Anna Zappia

Seeking a new beginning at Looking for the next opportunity
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Contact Information
us****@****om
(386) 825-5501
Location
Burlington, Ontario, Canada, CA

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5.0

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/ Based on 2 ratings
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Sebastien Reybet-Degat

Anna is a great HR advisor and person to work with. When I first joined Newalta, she was very supportive and always found time to give sound advice. I highly value her opinion and expertise and I particularly appreciate her openness.

Robert Mundy

Anna worked with me from 2001 through 2006 as a generalist. She was fun, creative, diligent and customer-focused and represented our department and the Company well. She cares passionately about her career and the role of HR in the organization and lets people know it- that is why employees feel comfortable talking to her. And she is low maintenance and a self starter. I would be happy- make that delighted to work with her again.

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Experience

    • Information Services
    • 1 - 100 Employee
    • Seeking a new beginning
      • Jan 2016 - Present

      Seeking any part time or full time position that provides positive customer interaction, being retail to administrative functions. Seeking any part time or full time position that provides positive customer interaction, being retail to administrative functions.

  • none
    • Hamilton ON
    • Retired
      • Sep 2015 - Present

    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2013 - Oct 2015

      providing advice and guidance to insured clients in submitting claims for damages. providing advice and guidance to insured clients in submitting claims for damages.

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Advisory Committee - Secretary
      • Jan 2008 - Dec 2013

      Bi-monthly attendance at advisory committee meetings to assist Branch marketing efforts and ensure adherance to corporate strategies. Recommend opportunities for business building through community based events. Bi-monthly attendance at advisory committee meetings to assist Branch marketing efforts and ensure adherance to corporate strategies. Recommend opportunities for business building through community based events.

    • Environmental Services
    • 200 - 300 Employee
    • Human Resources Advisor
      • Sep 1995 - Mar 2012

      As a Human Resources Advisor my duties included assisting managers with interpretation of collective agreements and coaching when grievences came forward. For non-unionized staff, managers received assistance in performance and attendance issues. Disability (both WSIB and non work related), attendance and performance management support to managers and to employees when approached. Recruitment of candidates for presentation and support to hiring managers throughout the selection process. Training on company policies and practices as well as legislative changes to management and employees as required. Suggestions for employee development occurred when asked by employees or when management were unclear of opportunties for development available to staff. These were usually incorporated into yearly reviews for review during the upcoming year. Worked closely with the Ontario H.R. team including payroll administration. Show less

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Administrative Assistant and Human Resources Advisor
      • 1995 - Sep 1999

      Worked as an Administrative Assistant for the Mill Services Group, which reused EAF dust into secondary briquetted fuel for EAF in steel manufacture. Moved into H.R. as recruitment clerk, promoted to generalist role. Worked as an Administrative Assistant for the Mill Services Group, which reused EAF dust into secondary briquetted fuel for EAF in steel manufacture. Moved into H.R. as recruitment clerk, promoted to generalist role.

    • Canada
    • Legal Services
    • 400 - 500 Employee
    • Office Clerk
      • 1976 - 1980

      Worked at Relief Reception and Switchboard clerl. Re-organized closed files by alpha and cross-indexed by file number, client number and case type. Worked at Relief Reception and Switchboard clerl. Re-organized closed files by alpha and cross-indexed by file number, client number and case type.

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Toll Services Supervisor
      • 1969 - 1976

      Processed long distance calls and received a promotion to Toll Supervisor after 1 year of service. Processed long distance calls and received a promotion to Toll Supervisor after 1 year of service.

Education

  • Niagara College
    Certificate, Human Resources
    2000 - 2004

Community

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