Experience

Evolution Time Critical

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Manager

  • Feb 2023 - Present



Metro Supply Chain

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Business development manager-Contracted logistics

  • Mar 2023 - Present



Flexport

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Account Manager

  • Oct 2020 - Jan 2023

  Contribution: 1. Over 40 key accounts management, 70% renewal accounts, 10/10 score of NPS result. handled 3 of US largest accounts individually 2. Flexport APAC E-commerce business module setup& launch, coordinated vendor sourcing job As the key representative in user experience project to improve internal online product with tech team, ie. PO management system, WMS, User visibility, BCO management. Responsibilities include: 1. Develop the target market. Work with US Account Executive team to design client solution in order to win the net new business. The solutions including Air and Ocean, system product etc. 2. Monitor the performance for the team to ensure the target is achieved. Work with internal different functions such as IT, procurement, operation teams to develop products, data analysis and make business growth 3.Delivery company value, drive client digital adoption from traditional FF to Flexport. Maintain the client relationship, lead the business review and upsale the product& solution to existing client Show less



LF Logistics

• Hong Kong
• Truck Transportation
• 700 & Above Employee

• Operations Supervisor

  • Apr 2020 - Oct 2020

  Contribution:Tommy Hilfiger corp and Hasbro Asia distribution center set upBoardriders global distribution center set upResponsibilities include: Lead net-new client DC( average 2,0000 saquar meter project) and set up SOP for project in ShenZhen Qian Hai Wan free trade portResponsible of statistics and KPI´s of operational performance in the projectResponsible for operational excellence, support product initiatives, filling, document processing and customer service function at the national level Show less

• Senior assistant-operations

  • Jul 2019 - Mar 2020

  Project: fashion brand Tommy Hilfiger of PVH corp Asia distribution centerRole:Supervisor, project management leader Responsibilities include: Lead and support Tommy Hilfiger's Asia distribution operate in ShenZhen Qian Hai Wan free trade port;Participated over 100 shipments' inventory transfer from HongKong to Shenzhen during Covid-2019 outbreak in March;Set up Standard Operation Process for project in Customs, trucking, warehousing etc. aspects.Supervised and coached junior assistants; Operation control, finance and commerce,etc. Show less

• Customer service assistant I

  • Jan 2018 - Jun 2019

  Project: Boardriders,Inc., global distribution centerRole : team leader; senior customer service representativeResponsibilities include:Supporting Boardriders,Inc., build global distribution center in ShenZhen Qian Hai Wan free trade port;Lead to set up and launch the Standard Operation Process in Customs, trucking, warehousing etc. aspects;Reporting and provide suggestions and solutions from time to time, Maintain good communication and relationship with customer;Get different parties involved such as IT, CS, warehousing for the project management. Show less

• Assistant Ⅱ -operations

  • Jan 2017 - Dec 2017



UNIQLO China

• Retail
• 1 - 100 Employee

• trainee

  • Aug 2015 - Apr 2016

  Sales Sales