Marketing and Communications Officer

• Aug 2022 - Present

Digital Content Assistant

• Sep 2021 - Aug 2022

Digital Marketing Assistant

• Feb 2021 - Aug 2021

Domestic Caregiver

• Oct 2020 - Apr 2021

Customer Service Assistant

• Jul 2015 - Oct 2020

Responsibilities: - Responding to customer queries, comments, complaints, and emergencies in a calm, respectful, and timely manner, enlisting the help of colleagues when necessary. - Memorising the shop layout in order to help customers quickly and in line with management targets. - Petty cash handling, ensuring accurate operation of the tills, and making a note of necessary information for the cash collectors. - Collecting cash from the tills, ensuring it's secure storage, and enquiring about any discrepancies. - Shelf replenishment, ensuring that the workspace is kept tidy and products are available for customers. - Adhering to health and safety standards in relation to cleanliness and food hygiene. Reason for leaving: offered another job.

PR and Content Executive

• Feb 2020 - Jul 2020

Responsibilities: - Copywriting for various audiences and platforms, giving consideration to SEO. - Contacting and liaising with press and freelancers. - Displaying compassion and understanding towards clients and team members during Covid-19. - Working with global clients, being mindful of their cultural values. - Creating engaging GIFs and graphics for various platforms. - Analytical report writing. Reason for leaving: To pursue the health, creative, and not for profit niche full time.

Social Media Assistant

• Jun 2019 - Oct 2019

Responsibilities: - Writing press releases, blogs, content strategies, and client research papers.- Attending and coordinating networking events, industry awards, and company courses designed to help people with their content marketing strategies. - Creating, curating, and scheduling owned, earned, and paid social media content across various platforms. - General office duties, including but not limited to, answering phone calls and emails, greeting clients, preparing materials for courses and events, and devising processes.Reason for leaving: Office location moved.

Social Media Intern

• Nov 2018 - Jun 2019

Responsibilities: - Devising processes. - Attending client meetings and networking events. - Preparing senior members of the team for local radio interviews. - Booking appointments. - Organising small events.- Answering calls and emails in a timely manner.