Experience

MID SOUTH FIRE SOLUTIONS, LLC

• United States
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2021 - Present



T&M Fence Company

• Office Manager

  • May 2012 - Oct 2016

  • Dealt with correspondence, complaints and queries• Supervised and monitored administrative staff• Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands• Managed relationships with vendors, service providers, ensuring that all items are invoiced and paid on time• Design and implement filing systems as well as ensuring those filing systems are maintained and current• Maintained time sheets and processed payroll every week • Dealt with correspondence, complaints and queries• Supervised and monitored administrative staff• Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands• Managed relationships with vendors, service providers, ensuring that all items are invoiced and paid on time• Design and implement filing systems as well as ensuring those filing systems are maintained and current• Maintained time sheets and processed payroll every week



U.S. Support Company

• Individual and Family Services

• Advanced Technical Support

  • Jul 2007 - Jan 2010

  • Providing customer service as well as technical support on PDA devices as well as Broadband devices on Windows and MAC computer systems.• Achieved customer service goals on a weekly basis as set by management and positively impacted business.• Proven problem solving skills and assisted with escalated issues and making sure issues were resolved in one call.• Continuously meeting customer service issue resolve and handle time goals set by management. • Providing customer service as well as technical support on PDA devices as well as Broadband devices on Windows and MAC computer systems.• Achieved customer service goals on a weekly basis as set by management and positively impacted business.• Proven problem solving skills and assisted with escalated issues and making sure issues were resolved in one call.• Continuously meeting customer service issue resolve and handle time goals set by management.