Experience

SupplyMe

• New Zealand
• Retail
• 1 - 100 Employee

• Website Administrator and Customer Support

  • Nov 2019 - Present

  My current duties include: - Being in charge of the CMS of the SupplyMe website and all matters involving it - Maintaining and updating the website - Loading all content - imagery and text descriptions - onto the website - Doing research in preparation for writing product descriptions - Proofreading all content and weekly EDMs - Undertaking Excel uploads or manually entering all products into NetSuite - Creating all marketing banners for the website and EDMs - Supporting the sales and administrative staff with loading products as and when they may require them so customers may place orders - Answering customer phone calls and queries as and when required - Helping out in the warehouse as and when required to pick and pack, operate the ticketing machine and track parcels Show less



Destinations Publishing

• Book and Periodical Publishing
• 1 - 100 Employee

• Website Content Manager, Editor, Office Adminstrator

  • Jul 2015 - Nov 2019

  Duties included: - Liaising with Contributors and Suppliers (photographers, videographers and travel writers) - Sourcing all imagery and content, and obtaining permissions for use - Proof-reading, uploading and creating layouts ensuring the website looks good with both pictures and appropriate content - Performing pre-publishing checks on all material prior to publishing - Liaising with website hosting platforms, developers, printers etc to ensure software and hardware equipment are all working efficiently, updates maintained, and office supplies replenished - Attending media events from various suppliers - Responding to many emails, calls and website enquiries from potential contributors and press releases - Writing and co-ordinating regular social media posts i.e. Facebook and Instagram, and EDM’s (Electronic Direct Mail) via Mailchimp - Researching and writing fact-based web pages for individual country pages - Managing and updating the in-house style guide - Creating and implementing systems and processes - Problem solving any issues - Administrative duties - Assisting with ad-hoc projects as required Show less



Self Employed

• Real Estate
• 1 - 100 Employee

• Driver Trainer

  • Jul 2006 - Jun 2015

  Duties included: - Accounts payable, receivable and credit control - Scheduling driving lessons - Responding to phone calls, emails and general enquiries - Teaching nervous and terrified students of all ages and cultures to drive safely in accordance with the New Zealand Road Code - Developing lesson plans for individuals suitable to their experience, skills and learning abilities - Updating and maintaining student records - Implementing systems and processes to ensure efficiencies - Administrative duties as required Show less



Air India Limited

• India
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Nov 1988 - Jul 2004

  Duties included: - Working on both short and long-haul flights - Providing exceptionally professional, courteous and attentive customer services to passengers - Implementing all regulatory and safety requirements for passengers - Defusing any potential disruptions and issues on flights - Serving hot and cold food and beverages, along with duty-free sales to passengers Duties included: - Working on both short and long-haul flights - Providing exceptionally professional, courteous and attentive customer services to passengers - Implementing all regulatory and safety requirements for passengers - Defusing any potential disruptions and issues on flights - Serving hot and cold food and beverages, along with duty-free sales to passengers