Experience

Metro Pcs Wireless

• United States
• Truck Transportation
• 1 - 100 Employee

• Wireless consultant

  • Feb 2015 - Present

  How to drive sales goals and achieve monthly quota as well as routinely answered customer questions regarding merchandise, pricing, and troubleshooting. How to drive sales goals and achieve monthly quota as well as routinely answered customer questions regarding merchandise, pricing, and troubleshooting.



Dunkin Donuts

• Food and Beverage Services
• 700 & Above Employee

• customer service

  • 2014 - 2015

  Ensured and encouraged high quality services were delivered to customers ensuring customer loyalty. Demonstrated and contributed to a posotive, friendly, and courteous work environment. Ensured and encouraged high quality services were delivered to customers ensuring customer loyalty. Demonstrated and contributed to a posotive, friendly, and courteous work environment.



Amcomm/Verizon wireless

• Wireless consultant

  • Jan 2011 - Jan 2012

  Helped to drive sales goals and achieve monthly quotas. Routinely answered and solved customer questions reguarding merchandise, pricing, and troubleshooting. Helped to drive sales goals and achieve monthly quotas. Routinely answered and solved customer questions reguarding merchandise, pricing, and troubleshooting.



Blockbuster

• Assistant manager

  • Mar 2010 - Jul 2011

  Earned management trust by serving as a key holder, opening and closing the store. Monitored cash drawers in multiple checkout stations to ensure adaquate cash supply. Managed wide variety of customers service and administrative task to resolve issues quickly and efficiently. Earned management trust by serving as a key holder, opening and closing the store. Monitored cash drawers in multiple checkout stations to ensure adaquate cash supply. Managed wide variety of customers service and administrative task to resolve issues quickly and efficiently.



Dunkin Donuts

• Food and Beverage Services
• 700 & Above Employee

• Shift leader

  • 2009 - 2010

  Lead my fellow employees in the right direction. Trained knew employees. Did returns, counted drawers, etc Lead my fellow employees in the right direction. Trained knew employees. Did returns, counted drawers, etc



Nahant Country Club

• Catering / Food pepping

  • 1999 - 2010

  Received frequent customer compliment for going above and beyond normal duties. Maintain complete knowledge of restaurant menus including prices as well as specials. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Received frequent customer compliment for going above and beyond normal duties. Maintain complete knowledge of restaurant menus including prices as well as specials. Demonstrated genuine hospitality while greeting and establishing rapport with guests.



Honey Dew Donuts

• United States
• 1 - 100 Employee

• Shift Lead

  • 2008 - 2009

  Led shifts while personally preparing food items and executing request based on required specifications. Instructed new staff in proper food preparation, food storage ,use of kitchen utensils, sanitation and safety. Assisted customers with food selection, inquiries, and order customization request Led shifts while personally preparing food items and executing request based on required specifications. Instructed new staff in proper food preparation, food storage ,use of kitchen utensils, sanitation and safety. Assisted customers with food selection, inquiries, and order customization request



Family Dollar

• United States
• Retail
• 700 & Above Employee

• Assistant Manager Operations

  • 2006 - 2008

  Strong leader of customer support staff. Train staff on operating procedures and company services. managed work flow to exceed quality service goals. Strong leader of customer support staff. Train staff on operating procedures and company services. managed work flow to exceed quality service goals.