Customer Insights Specialist

• Sep 2021 - Present

- Analysis of qualitative data to extract valuable customer insights for crafting targeted and impactful advertisement campaigns - Conducting navigation studies to evaluate websites and identify areas for improvement, ensuring optimal user experiences and enhanced customer satisfaction. - Conducting in-depth qualitative data analysis to generate innovative ideas for product ideation, understand consumer preferences, behaviours and pain points, helping businesses stay ahead in competitive… Show more - Analysis of qualitative data to extract valuable customer insights for crafting targeted and impactful advertisement campaigns - Conducting navigation studies to evaluate websites and identify areas for improvement, ensuring optimal user experiences and enhanced customer satisfaction. - Conducting in-depth qualitative data analysis to generate innovative ideas for product ideation, understand consumer preferences, behaviours and pain points, helping businesses stay ahead in competitive markets. - Translate complex qualitative data into actionable recommendations, contributing to the development of compelling marketing strategies that resonate with the target audience. Show less - Analysis of qualitative data to extract valuable customer insights for crafting targeted and impactful advertisement campaigns - Conducting navigation studies to evaluate websites and identify areas for improvement, ensuring optimal user experiences and enhanced customer satisfaction. - Conducting in-depth qualitative data analysis to generate innovative ideas for product ideation, understand consumer preferences, behaviours and pain points, helping businesses stay ahead in competitive… Show more - Analysis of qualitative data to extract valuable customer insights for crafting targeted and impactful advertisement campaigns - Conducting navigation studies to evaluate websites and identify areas for improvement, ensuring optimal user experiences and enhanced customer satisfaction. - Conducting in-depth qualitative data analysis to generate innovative ideas for product ideation, understand consumer preferences, behaviours and pain points, helping businesses stay ahead in competitive markets. - Translate complex qualitative data into actionable recommendations, contributing to the development of compelling marketing strategies that resonate with the target audience. Show less

Airbnb Host

• Jan 2014 - Present

- Managing all aspects of guest experiences, property maintenance, and coordination for three family-owned beachfront maisonettes in Halkidiki, Greece, ensuring exceptional stays for visitors. - Welcoming guests and catering to individual preferences, coordinating special requests, and sharing local insights for a memorable and personalized vacation. - Addressing inquiries, concerns, and providing ongoing support throughout guests' stays, - Responsible for maintaining houses in top… Show more - Managing all aspects of guest experiences, property maintenance, and coordination for three family-owned beachfront maisonettes in Halkidiki, Greece, ensuring exceptional stays for visitors. - Welcoming guests and catering to individual preferences, coordinating special requests, and sharing local insights for a memorable and personalized vacation. - Addressing inquiries, concerns, and providing ongoing support throughout guests' stays, - Responsible for maintaining houses in top condition, implementing rigorous cleaning standards, and ensuring well-kept gardens for a comfortable and inviting guest experience. Show less - Managing all aspects of guest experiences, property maintenance, and coordination for three family-owned beachfront maisonettes in Halkidiki, Greece, ensuring exceptional stays for visitors. - Welcoming guests and catering to individual preferences, coordinating special requests, and sharing local insights for a memorable and personalized vacation. - Addressing inquiries, concerns, and providing ongoing support throughout guests' stays, - Responsible for maintaining houses in top… Show more - Managing all aspects of guest experiences, property maintenance, and coordination for three family-owned beachfront maisonettes in Halkidiki, Greece, ensuring exceptional stays for visitors. - Welcoming guests and catering to individual preferences, coordinating special requests, and sharing local insights for a memorable and personalized vacation. - Addressing inquiries, concerns, and providing ongoing support throughout guests' stays, - Responsible for maintaining houses in top condition, implementing rigorous cleaning standards, and ensuring well-kept gardens for a comfortable and inviting guest experience. Show less

Logistics Assistant

• Jul 2016 - 2018

Freelance Copywriter and Translator

• Sep 2014 - Mar 2015

-Translations in Greek, English and Italian. -Copywriting for Search Engine Optimazation (SEO). -Translations in Greek, English and Italian. -Copywriting for Search Engine Optimazation (SEO).