Experience

PedsOne
• United States
• Medical Practices
• 1 - 100 Employee
• Remote Billing Specialist

  • Oct 2017 - Present


Pediatrics of Akron, Inc.

• • Jan 2012 - Oct 2017

  • Oversee all medical billing and coding while ensuring clean claim submission• Manage system input and maintenance of all patients’ insurance policy information• Post insurance and personal payments• Troubleshoot insurance account receivables using direct communication with insurance representatives, corrected claims submission, written appeal letters, and error claim determination through monthly insurance accounts receivable reporting system• Bill for and troubleshoot patient account receivables• Manage processing of all medication and procedure prior authorizations and referrals• Ensure current understanding of coding/billing practices by attending seminars, conferences and webinars on a regular basis• Maintain critical relationships with healthcare insurance representatives in order to stay current with the ever-changing insurance industry and to ensure claim payment efficiency• Regularly communicate with medical staff, including physicians and nurse/practitioners, regarding industry updates and changes• Directly interact with patients regarding all aspects of office financials• Oversee daily balance sheet of practice’s financials Show less

• • 2011 - 2012

  • Patient check-in and verification of all personal and insurance information to be current• Prepared patient charts for upcoming appointments• Answered phones• Intermittently scheduled appointments



Suarez Corporation Industries

• ITC Marketing Coordinator

  • 2007 - 2010

  • Wrote, edited and managed 500+ Inbound sales scripts • Helped implement and manage new script software • Created a Call Volume Service Assessment to help with staffing • Acted as a liaison between the Marketing and Inbound departments • Started a morale boosting initiative throughout the department • Wrote, edited and managed 500+ Inbound sales scripts • Helped implement and manage new script software • Created a Call Volume Service Assessment to help with staffing • Acted as a liaison between the Marketing and Inbound departments • Started a morale boosting initiative throughout the department