Experience

Joe's Brewery

• Food and Beverage Services
• 1 - 100 Employee

• Server and Bartender

  • Oct 2017 - Present

  *Provided exceptional service and created an enjoyable customer experience when under pressure of having multiple large parties *Accurately recorded orders and worked with team members to serve food and beverages that exceeded customer expectations *Effectively communicated with kitchen staff to convey customer allergies and special requests *Assisted customers with menu decisions in a informative and helpful manner *Provided exceptional service and created an enjoyable customer experience when under pressure of having multiple large parties *Accurately recorded orders and worked with team members to serve food and beverages that exceeded customer expectations *Effectively communicated with kitchen staff to convey customer allergies and special requests *Assisted customers with menu decisions in a informative and helpful manner



Entertainment Cruises Inc.

• United States
• Hospitality
• 200 - 300 Employee

• Front of House Management Intern

  • May 2019 - Aug 2019

  Corresponded with management and servers to ensure guests received the correct pre-purchased package Communicated to other servers while expediting food orders to confirm that guests received the correct order Utilized problem solving skills to improve the experience of unhappy guests Corresponded with management and servers to ensure guests received the correct pre-purchased package Communicated to other servers while expediting food orders to confirm that guests received the correct order Utilized problem solving skills to improve the experience of unhappy guests



Camp Cedar Lodge

• United States
• Events Services

• Summer Camp Counselor

  • Jun 2018 - Aug 2018

  *Fostered the learning and safety of campers in equestrian lessons three times a day *Cultivated strong parent relations by speaking with campers parents regularly *Fostered the learning and safety of campers in equestrian lessons three times a day *Cultivated strong parent relations by speaking with campers parents regularly



Alpha Xi Delta, Kappa Chapter

• Sisterhood Chair

  • Oct 2016 - Oct 2017

  *Responsible for coordinating sisterhood events such as ice skating and zumba classes for a 190 person chapter *Collaboration with Chapter Life President and Social Chair for dates of events *Manage a budget of $600 to be used for 2 events a month for the semester *Utilized communication skills in order to inform chapter members on details of events through channels such as social media and group messaging *Responsible for coordinating sisterhood events such as ice skating and zumba classes for a 190 person chapter *Collaboration with Chapter Life President and Social Chair for dates of events *Manage a budget of $600 to be used for 2 events a month for the semester *Utilized communication skills in order to inform chapter members on details of events through channels such as social media and group messaging



LAGRANGE COUNTRY CLUB

• United States
• 1 - 100 Employee

• Intern

  • Jun 2017 - Sep 2017

  *Roles included banquet server, cocktail waitress, hostess, and secretary *Enhanced customer service skills by continuous interactions with members *Adapted to high stress situations during peak seasons by serving 200+ customers in one day *Managed cash and credit card transactions ranging from $10-$400 *Roles included banquet server, cocktail waitress, hostess, and secretary *Enhanced customer service skills by continuous interactions with members *Adapted to high stress situations during peak seasons by serving 200+ customers in one day *Managed cash and credit card transactions ranging from $10-$400