Experience

Connectria

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Public Cloud Relationship Manager

  • Jul 2019 - Present

  -Maintain and grow strong relationships with strategic accounts with a focus on the AWS and Azure public cloud accounts. -Serve as an escalation point for customer inquiries, concerns, and major incidents. -Review and present analysis on key metrics on a quarterly basis to customers that include detailed cost optimization recommendations, utilization trends, and detailed security reviews. -Lead and organize small project-based initiatives.



Fred and Ricky's

• Packaging and Distribution Manager

  • Nov 2017 - Jul 2019

  Packaging & Distribution Manager • Oversee the packaging and distribution of 1500 individual packaged food items per week to 15 outlets, 2 company retail stores and frozen food inventory. • Constantly maintain and foster relationships with outlet customers and category buyers at retail partners, expanding our product line within their outlets. • Manage, train, and schedule team of 10 full and part time packagers as well as retail team members. • Be a conduit of information for… Show more Packaging & Distribution Manager • Oversee the packaging and distribution of 1500 individual packaged food items per week to 15 outlets, 2 company retail stores and frozen food inventory. • Constantly maintain and foster relationships with outlet customers and category buyers at retail partners, expanding our product line within their outlets. • Manage, train, and schedule team of 10 full and part time packagers as well as retail team members. • Be a conduit of information for team, retail partners and customers in the direction of the business, the mission of the company and a model of the No Jerks Allowed philosophy. • Proactively seek to understand production and operational needs of the business and work with management team to create/suggest improvements to process and documents. • Proactively communicate to all associates in an organized and predictable manner new menu items, changes to the menu, special promotions happening in the store and new/changes to store operating procedures. • Manage and update store process documents, ensuring they support both the needs of the store as well as the needs of the overall operation, and ensure they are shared centrally with management team. • Adept at learning new processes and procedures on the fly in an ever changing and growing environment. • Develop Process Assembly Guide: a compendium of photos and process steps for 125+ menu items to drive consistency and serve as training reference for new team members. • Oversee special events happening in the store and catering operation, making sure the proper equipment is present, associates are briefed, and customer is happy. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Logistics Team Lead

  • Jun 2002 - Nov 2017

  I excelled in multiple positions throughout the company, at different locations while being promoted from within multiple times. I was able to demonstrate my adaptability and willingness to accept any challenge by turning around multiple broken process and making them efficient and profitable. I achieved this through coaching and retraining, holding my team accountable, recognizing top performers, and challenging upward. I managed different teams of 20 or more team members that included… Show more I excelled in multiple positions throughout the company, at different locations while being promoted from within multiple times. I was able to demonstrate my adaptability and willingness to accept any challenge by turning around multiple broken process and making them efficient and profitable. I achieved this through coaching and retraining, holding my team accountable, recognizing top performers, and challenging upward. I managed different teams of 20 or more team members that included scheduling within profitable payroll parameters, delegating and encouraging the team to meet strict timelines, and partnering with other departments in order to make the entire store process run smoothly. Achievement Highlights: -Named Inventory captain 4 years in a row for my ability to lead a team to achieve a smooth yearly inventory. I was also responsible for being a liaison between the store and the inventory team hired to count our stores product. -Helped open numerous Targets throughout the Midwest. My responsibilities included leading a team to set up the backroom process, train new team members coming in, and coordinating with other team leaders in helping meet strict deadlines. Show less