Anna Rosa

ServiceNow Technical Consultant at Engage ESM
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Contact Information
us****@****om
(386) 825-5501
Location
Gliwice, Śląskie, Poland, PL

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Credentials

  • Certified Implementation Specialist - IT Service Management
    ServiceNow
    May, 2023
    - Oct, 2024
  • Tworzenie aplikacji internetowych
    International Examiantion and Evaluation System
    Apr, 2023
    - Oct, 2024
  • Tworzenie aplikacji internetowych - poziom rozszerzony
    International Examiantion and Evaluation System
    Apr, 2023
    - Oct, 2024
  • Service Now Tokyo Delta - Certified System Administrator
    ServiceNow
    Nov, 2022
    - Oct, 2024
  • ServiceNow Certified System Administrator
    ServiceNow
    Jul, 2022
    - Oct, 2024

Experience

  • Engage ESM, an Eviden Business
    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • ServiceNow Technical Consultant
      • Apr 2022 - Present

      • Work in the SCRUM system • Creating new documentation, working on a highly custom instance • Analyze, work and create test cases for stories • Experience in debugging and testing scripts • Configure and create various client and server side scripts and management tools within ServiceNow, including: Business Rules, Client Scripts, ACLs, UI Policies, UI Actions, Contains Scripts, Notifications, Service Catalog with Service Portal , Forms • Implementation and/or complete rework of OOTB modules as per customer requirements. • Daily handling of direct contacts with international clients • Assistance in the process of implementation and knowledge transfer within the project team. Show less

  • Superpolisa GSU Sp. z o.o
    • Gliwice
    • Junior Billing Specialist
      • Apr 2019 - Mar 2022

      • Work on settlements of insurance groups • Customer support • Issuing invoices, contacting insurers • Supervising the circulation of documents • Creating reports and analyzes for the board • Work on settlements of insurance groups • Customer support • Issuing invoices, contacting insurers • Supervising the circulation of documents • Creating reports and analyzes for the board

  • EXACT SYSTEMS GROUP
    • Poland
    • Automotive
    • 400 - 500 Employee
    • Invoicing Specialist
      • Nov 2018 - Mar 2019

  • CRS
    • Gliwice, Woj. Śląskie, Polska
    • Refrent ds. Zleceń
      • Sep 2017 - Oct 2018

Education

  • RECON Consulting
    Front-End Developer
    2023 - 2023

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