Experience

Forum Health LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Receptionist

  • Sep 2022 - Present

  -Greeted patients and checked them in, having them fill out the intake questionnaire and consents -Answered phones professionally, scheduling appointments and addressing any patient concerns or questions -Prepared daily charts, including labs and updated consents -Intermediate between doctors and patients, informing doctors about patient needs and requests and updating patients about progress and responses -Created invoices and took payments for patient visits -Maintained and ensured HIPAA compliance Show less



Equinox Nutra, LLC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Office Administrative Assistant/Receptionist

  • Jun 2022 - Jul 2022

  -Greeted guests in the office and directed them appropriately -Answered phone calls, transferring or taking messages as needed -Maintained, organized, and purchased necessary office equipment -Acted as liaison between accounting and sales departments to find and properly order company and customer documentation -Organized sales leads to more efficiently contact potential clients -Assisted with Human Resources department, completing paperwork, creating employee access badges, and attending HR meetings and activities Show less



doxy.me - telemedicine for all

• Human Resources Intern

  • May 2021 - Aug 2021

  -Trained new employees on company policy and benefits -Assisted Human Resources Director in preparing and organizing activities to improve employee satisfaction and morale -Direct liaison between employees and Human Resources Director -Facilitated weekly employee recognition -Assisted with paperwork and reporting for new hires -Trained new employees on company policy and benefits -Assisted Human Resources Director in preparing and organizing activities to improve employee satisfaction and morale -Direct liaison between employees and Human Resources Director -Facilitated weekly employee recognition -Assisted with paperwork and reporting for new hires



BYU Independent Study

• United States
• E-Learning Providers
• 1 - 100 Employee

• Customer Support Team Lead

  • Jan 2021 - May 2021

  -Supervised and assisted a team of 8 associates-Monitored team responses to several hundred customer emails-Handled and resolved escalated calls with customers-Performed bi-weekly call monitoring to ensure customer satisfaction-Led weekly team meetings to review company policies, update information, and address questions

• Technical Support Agent

  • Sep 2019 - Apr 2021

  -Provided web based technical support for Independent Study students-Assisted users in troubleshooting any issues-Learned and utilized company systems and procedures-Coordinated with supervisors and other departments to debug and improve software-Interacted with and resolved user issues on third-party websites



CARING HEARTS OF ROCHESTER, LLC

• United States
• Medical Practices

• In Home Caregiver

  • Apr 2020 - Aug 2020

  -Provided companionship for 7 different clients -Ensured safety and comfort while assisting with daily tasks -Completed general cooking and cleaning -Assisted with personal care of clients -Provided companionship for 7 different clients -Ensured safety and comfort while assisting with daily tasks -Completed general cooking and cleaning -Assisted with personal care of clients



Honeoye Falls/Mendon Meadows Marketplace

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Bakery Department

  • 2017 - Aug 2019

  -Addressed customer needs and requests -Prepared various food products for morning bakers -Cleaned bakery floors, dishes, and surfaces to comply with FDA regulations -Aided with stocking dry good items of the supermarket -Addressed customer needs and requests -Prepared various food products for morning bakers -Cleaned bakery floors, dishes, and surfaces to comply with FDA regulations -Aided with stocking dry good items of the supermarket