Experience

SNS Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Administrator

  • May 2012 - Present

  • Reception and post duty’s • Face to face meeting and greeting customers and visitors • MD and engineer diary management • Processing quotes and purchase orders • Building close relationships with vendors and resellers • Controlling all deal registration submissions and extensions • Partly created/edited new online software (Sales Force) • Solely migrated all admin history to new online software • Planning events and attendee confirmation (Pinewood Studios & EMC Seminars) • Data cleansing • Purchasing office essentials (food & stationary) • Contract creation and delivery Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• National Billings & Payments Assistant

  • Jul 2011 - May 2012

  • Invoicing accounts using various methods. • Providing first class support for our branch network. • Applying payments for our rental branches accurately to deadlines. • Assisting with invoicing and payment queries from both our branches and customers. • Problem solving on outstanding payments. • Dealing with various phone queries and relaying information accurately • Working in teams to meet team deadlines • Invoicing accounts using various methods. • Providing first class support for our branch network. • Applying payments for our rental branches accurately to deadlines. • Assisting with invoicing and payment queries from both our branches and customers. • Problem solving on outstanding payments. • Dealing with various phone queries and relaying information accurately • Working in teams to meet team deadlines



Willmott Dixon

• United Kingdom
• Construction
• 700 & Above Employee

• Data Entry Clerk

  • Jul 2011 - May 2012

  • Worked as a temp for this construction company on a short term booking • Scanning and data entry which required 100% accuracy • Organisation of all internal paperwork • Accepting and sending faxes • Copying information on the system and accurate typing • Other administrative duties as required - RFL: Temporary Position • Worked as a temp for this construction company on a short term booking • Scanning and data entry which required 100% accuracy • Organisation of all internal paperwork • Accepting and sending faxes • Copying information on the system and accurate typing • Other administrative duties as required - RFL: Temporary Position



Royal Oak Windsor

• Windsor

• Waitress

  • Jul 2011 - Nov 2011

  • Serving drinks behind the bar • Taking food orders • Waiting on tables • Taking bookings and answering enquiries over the phone • Day to day tidying of the pub • Nightly cleaning routine throughout the pub • Organisation of stock on large events (Windsor Horse Show) • Stocking before service and weekly stock takes • Carrying out all the above with high level of customer • Serving drinks behind the bar • Taking food orders • Waiting on tables • Taking bookings and answering enquiries over the phone • Day to day tidying of the pub • Nightly cleaning routine throughout the pub • Organisation of stock on large events (Windsor Horse Show) • Stocking before service and weekly stock takes • Carrying out all the above with high level of customer



Windsor Lawn Tennis Club

• Windsor

• Customer Services / Events Assistant

  • Sep 2010 - Jul 2011

  • Receptionist, face to face meeting and greeting customers and visitors • Catering to all members needs and requests • Answering incoming calls in a polite and professional manner • Quoting for events and services • Ensuring that customer service levels are a priority whilst informing customers of pricing in a firm manner • Planning events, diary management for events • Ordering catering requirements for events and for internal use • Pricing of venue and any equipment or services the customer may require • Up selling of services available • Accurately recording all details on paperwork and the computer system RFL: Weekend Role Required Full Time Show less



Bray Brassiere

• Bray

• Customer Services / Silver Service Hostess

  • 2008 - 2010

  • Taking bookings and answering enquiries over the phone • Diarising bookings efficiently and accurately, times, names and number of people • Ensuring a consistently high level of customer services at all times • Waiting on tables, making sure that service is seamless at all times • Organising specific datary requirements • Waiting to regular customers off site on their boats • Stocking before service and nightly stock takes RFL: Part time in line with studies • Taking bookings and answering enquiries over the phone • Diarising bookings efficiently and accurately, times, names and number of people • Ensuring a consistently high level of customer services at all times • Waiting on tables, making sure that service is seamless at all times • Organising specific datary requirements • Waiting to regular customers off site on their boats • Stocking before service and nightly stock takes RFL: Part time in line with studies



Jayflex Construction Limited

• Windsor

• Receptionist/ Administration

  • Jul 2007 - Sep 2007

  • General administration and data entry into accounting systems. • Answering calls, taking messages, communicating these efficiently to the relevant person/department. • Dealing with enquiries and emails • Organizing office paperwork including invoices etc • Assisting with the planning of summer and winter events, both professional and team building • Runner for daily drinks, lunch and snacks in town • General administration and data entry into accounting systems. • Answering calls, taking messages, communicating these efficiently to the relevant person/department. • Dealing with enquiries and emails • Organizing office paperwork including invoices etc • Assisting with the planning of summer and winter events, both professional and team building • Runner for daily drinks, lunch and snacks in town