Refugee Experience Manager

• Sep 2022 - Present

Interpreter/ Information Facilitator/ Volunteer at Jobs for Ukraine

• May 2022 - Aug 2022

- Performing translation into English and Ukrainian to beneficiaries and to local authorities, which help Ukrainian refugees in Romania; - Providing general information about services at IOM and referral pathways to those Ukrainians who fled to Romania because of the full-scale war; - Guiding the candidates in finding jobs through the platform https://jobs4ukr.com/ based on their work experience and the supply of and demand for labour; encouraging the candidates to recognize the signs of legitimate employment and human trafficking. Show less

Customer Support Representative

• Aug 2020 - May 2022

- Personal education support of the international students (from the USA, Canada, Australia, the UK), problem-solving, collecting feedback from the goal audience. - Personal education support of the international students (from the USA, Canada, Australia, the UK), problem-solving, collecting feedback from the goal audience.

Cross-cultural Exchange Facilitator

• Oct 2021 - Dec 2021

Facilitating the Connect Program Fall 2021 semester, engaging youth from across the globe in meaningful dialogue.

Soliya Advanced Facilitation Training Program

• Feb 2021 - Sep 2021

Soliya Advanced Facilitation Training Program, 1 YC, Connect Program (the UN-Habitat endorsed training certificate): learning and practicing of cross-cultural dialogue facilitation online (fostering understanding through engaging with intercultural difference)

International Volunteer

• Jul 2019 - Apr 2020

- Intercultural communication with local youngsters, children from rural area (English lessons, personal developmental training, intercultural events, environmental awareness, speaking clubs, entertainment, writing reporting and developmental content for online media). - Implementation of my own project, online developmental workshops. - Project management, co-facilitation of Youth Exchange, applying for grants. - Making and attending the workshops for local youth, networking, promotion of Youth Hub. Show less

English Teacher Group Coordinator

• Apr 2018 - May 2019

- Mentoring for 100 English teachers (adaptation; problem-solving; learning strategies; material and intangible motivation; time-management; lesson content). - Analyzing the ways of increasing KPI (discipline, retention, performance, intensity). - Implementation of projects and business processes, team building. - Certification of teachers, vacations, dismissals of English teachers. - Mentoring for 100 English teachers (adaptation; problem-solving; learning strategies; material and intangible motivation; time-management; lesson content). - Analyzing the ways of increasing KPI (discipline, retention, performance, intensity). - Implementation of projects and business processes, team building. - Certification of teachers, vacations, dismissals of English teachers.