Experience

Carisma Spa & Wellness

• Malta
• Health, Wellness & Fitness
• 1 - 100 Employee

• Assistant Spa Manager

  • Dec 2020 - Present

  -Experience in coordinating with spa manager on daily activities and guests schedules. -Experience in tracking inventory of spa products and placed orders when necessary. -Experience in handling guests issues in a courteous manner. -Being part of Marketing team, assigned to B to C partnerships. -Knowledge in managing Social Media pages and pages growth strategies. -Customer and guest service skills. -Reception and Administrative skills. -Sound ability to supervise efficient working of others. -Knowledge of various Microsoft applications and database programs. -Monitored all services provides and ensured compliance to all health and safety codes. -Developed ability to work without constant direct supervision. -Experience in conducting team meetings and training (administrative and spa soft). -CRM. -Reaponsible for daily updates of financial data in the spa soft (including products delivery). Show less

• Receptionist

  • Sep 2019 - Dec 2020

  - Confident in about delighting guests with strong communication and costumer service skills. -Sales oriented, strong administrative and computer skills. -Customer oriented, ability to take care of the customers needs while following company procedures. -Experienced in explaining, recommending and promoting. - Ability to use email and booking systems. -Genuine friendly, good communication skills, positive attitude, reliable and professional in manner.