Experience

Fransabank SA

• Deputy Branch Manager



Fransabank SA

• Banking
• 1 - 100 Employee

• Deputy Branch Manager

  • Jan 2019 - Present

   My main responsibilities and duties are ensuring the corporation with the Manager of the branch to design a framework to achieve the expected goals also ensuring proper implementation of the bank functional procedures, supervising the branch operations processing in addition to promoting the products and services provided by the bank in compliance with the bank branch goals and the annual working plan. Establishing and building win-win relations with the customers in compliance with the essential goals of Fransabank.  Supervising the following departments (Teller, CSR and Clearing House) by providing each team leader with backgrounds about the team performance and ensuring training the team periodically, specifying the required skills and competencies to ensure staff development, also creating and ensuring an ideal work environment in order to motivate the team to provide the highest levels of performance. Supervising and ensuring the commitment of the staff to the policies and procedures of Fransabank, also conducting the weekly meetings with the departments in order to enhance communication, develop the work activities, and solve internal affairs. Supervising the branch administrative matters in addition to managing the daily operations and ensuring the proper implementation of the internal regulation and procedures.  Appraising the employee’s performance, providing a recommendation of redeployment of the staff, position level, promotions, training sessions….etc. Ensure the proper use of the fixed assets of the bank with confidence and honesty. Acting as Branch Manager during the absence periods of the Branch Manager. Show less

• Operations Controller

  • Sep 2014 - Dec 2018

  As an Operational controller, my responsivities were: Auditing, reporting, and balancing of cash draw. Managing the schedules and ensuring their tellers provide sufficient service levels during busy periods. Supervising each teller's daily reconciliation, also ensuring that tellers are trained and comply with all regulatory and security policies and procedures. Typically reports to managers. Contributing the development of processes and procedures. Through knowledge of the functional area under supervision. Show less

• Trade Finance Officer

  • Jul 2012 - Dec 2018

  In addition to my position as Operational Representative I was responsible for the Trade Finance Department in Azizyeh Branch, my responsibility was to work closely with the other divisions – as well as clients (as required) to help facilitate business.Duties:  Opening and closing of accounts and related loans. Executing transactions on banking system(s) in line with rules and laws of the Central Bank of Syria CBOS. Handling back office related activities in an efficient manner Liaise with the Head Trade Finance Department in relation to transactions being handled, also sending regular reports to the CBOS  Manage transaction follow-up and record updates accordingly Assist in transactional regulatory checks as required Assist the monitoring team in following up matters with clients as required Handle filing of documentation and assist in periodic checks of documentation held Show less

• Operational Customer Representative

  • Feb 2009 - Sep 2014

  My main responsibilities as a Teller in Farnsabank were to be knowledgeable about a range of bank operations and be able to answer any questions a customer has. Other duties and responsibilities include: Recording transactions, which involves logging checks and preparing transaction reports Counting and packaging currency Reconciling cash drawers Exchanging foreign currency operations  Promoting the bank’s products and services Keeping customers’ personal information confidential Communicating with other bank team members Show less