Experience

Samma Property Group

• Australia
• Real Estate
• 1 - 100 Employee

• Property Management Assistant

  • Aug 2022 - Present

  ●Lease renewals – set up, confirmation and followw up ● Condition reports follow up ● Rent increases ● Set up tenants and archive tenants on property me ● Virtual inspections – send out and follow up ● Work orders – follow up completed work including images and complete tasks ● Rent arrears ● Reply to general queries on Property me inbox ● Send out landlord instructions set up outgoings, insurance policies and rates ● Follow up compliance each financial year ● Enter creditors and follow up their insurances and compliance requirements ● Follow up minimum standards and arrange quotes and follow up approvals ● Data Entry and filing on property me ● Lodging insurance claims ● Ordering keys and swipes Show less



Buxton Real Estate Group

• Real Estate
• 200 - 300 Employee

• Property Management Assistant

  • Nov 2020 - Jul 2022

  • Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services. • Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs. • Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information. • Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals. • Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information. • Process correspondence for tenants, contractors and other third parties for Property Management staff. • Maintain and update insurance certificate files for all contractors performing work at the properties. • Assist with the scheduling of contractor work and coordinate with tenants. • Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies. • Maintain and update as necessary all tenant contact information, after hour access • Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing. • Handle miscellaneous assignments as requested by management • Maintained highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and POs. • Assisted property manager as needed on special projects • Assist with the coordination of rent/lease collections Show less



SmartBuyGlasses Optical Group

• Hong Kong
• Technology, Information and Internet
• 1 - 100 Employee

• Supply Chain Specialist

  • Jul 2020 - Oct 2020

  • Send payment requests to customers • Update in the system payments received • Process refunds • Communicate with Customer Service Team in order to update order status • Support Purchasing Team with the daily orders • Verify prescription • Other tasks needed in order to give support to Supply Chain Team • Send payment requests to customers • Update in the system payments received • Process refunds • Communicate with Customer Service Team in order to update order status • Support Purchasing Team with the daily orders • Verify prescription • Other tasks needed in order to give support to Supply Chain Team



VISTRA

• Hong Kong
• Financial Services
• 700 & Above Employee

• Compliance Specialist

  • Jan 2019 - May 2020

  • Periodically evaluate existing CLIENT/s according to established policies and procedures • Periodical review of documents as to completeness, including verifying due diligence • Investigating high risk CLIENT/s and reporting where necessary, including Politically Exposed Persons and obtaining all necessary documentation to complete the client’s file • Understand CLIENT/s business and related parties in order to monitor CLIENT’s activities for unusual transactions • Perform further investigation on identified suspicious CLIENT/s and CLIENT/s transactions and activities • Manage emails and respond based on the requirement and turnaround time established by the client • Audit information available in business forms and corporate documents to identify hidden risks or non-conformity issues • Ensure relevant documents are in compliance with established guidelines and standards • Assess records and record details to identify possible compliance risks • Input record details with accuracy to business platforms provided by the client Show less



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Customer Care Representative

  • Sep 2018 - Jan 2019

  customer’s concerns or inquiries regarding their packages.  Handled two LOB (Shipping & Tracking) customer’s concerns or inquiries regarding their packages.  Handled two LOB (Shipping & Tracking)



LeapFrog

• United States
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• International Customer Service Representative

  • Oct 2016 - Mar 2017

  Handled international accounts both voice and non voice. Handled international accounts both voice and non voice.



Integrated Logistics Phils., Inc

• Cabuyao, Laguna

• Administrative Assistant

  • Jul 2014 - Oct 2016

   Answer calls, send and receive e-mails, billings and documents for processing  Client monthly billing preparation  Confirmed Order/s, Allocation, and Pull-out/s and encoding all detailed information before processing  Document preparation for outgoing shipment (Local and Export)  Filing of Important Documents and manages the Logistics Monitoring System  Handling and monitoring of petty cash, operating funds and transportation expenses  Incoming and Outgoing Shipment data encoding  Maintains and organize files accordingly and keeps tracks of old archives  Printing, Faxing and Scanning of documents to clients in adherence to their specified schedule  Requisition, distribution and monitoring of supplies for the office  Respond to inquiries via e-mail and telephone  Stocks inventory monitoring, reporting and adjustment Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - Apr 2014