Server

• Oct 2023 - Present

Waiting Staff - Year Round

• Aug 2023 - Present

VIP Front of House

• Jul 2023 - Jul 2023

Specially chosen for the Polo Ralph Lauren suite due to having a varied skill set, friendly personality, professional workplace manner, and ability to quickly adapt and work within a team.Provided a first-class private silver service for exclusive guests, advancing my waitressing skills within VIP areas.Maintained an upbeat attitude, remaining approachable throughout demanding and busy periods.

Hit Squad

• Jun 2023 - Jun 2023

Deployed daily according to business needs across the grounds. Roles ranged from location marshalling, waitressing and buffet serving, to making pizzas, or working behind bar - demonstrating initiative and versatility.

Junior Account Executive

• Sep 2021 - Jul 2022

Showed adaptive communication and effective prioritisation abilities through supporting all three Account Managers with day-to-day activity and liaison across seven clients within technology, travel retail, and transport sectors. Monitored media coverage and social media activity for clients, creating over 50 evaluation reports using simple and effective infographics to highlight key insights - illustrating a strong ability to extrapolate, interpret, and analyse data. Collaborated with the account lead on two of the most important events of the year for a major client. Both went on to be smooth running events with over 6500 visitors in attendance - up 80% from the previous year. Frequently identified media opportunities with trade and national news outlets, and built strong relationships with journalists to maximise media exposure for clients. Drafted coherent copy for internal and client press releases, features, social media, newsletters, blogs, internal briefings, and an insights piece for the company website - showing excellent writing ability and a strong eye for detail. Managed social media calendars for clients, and led a presentation proposing a new social media strategy for a demanding client which elicited positive feedback. Handled problematic press office enquiries and media relations diplomatically, acting within a rapidly changing environment and taking initiative. Show less

Floor Server and Host

• May 2021 - Jul 2021

Responsible for welcoming and seating customers, taking orders, serving food and drink, and processing payments in a venue capacity of over 1000 - showing confidence in customer relations and multitasking abilities. Responsible for welcoming and seating customers, taking orders, serving food and drink, and processing payments in a venue capacity of over 1000 - showing confidence in customer relations and multitasking abilities.

Open House Participant

• Aug 2020 - Oct 2020

Produced an outdoor ad for Tourism Australia, based on the key thought: ‘In 2021, leave 2020 nine thousand miles away’. Came up with a one-line insight in order to help crack a brief for an important client. Listened to insightful talks, one by Copywriter Camila Gurgel and Art Director Ieva Paulina. Learned how creative ideas are born and developed, starting with finding a human insight. Produced an outdoor ad for Tourism Australia, based on the key thought: ‘In 2021, leave 2020 nine thousand miles away’. Came up with a one-line insight in order to help crack a brief for an important client. Listened to insightful talks, one by Copywriter Camila Gurgel and Art Director Ieva Paulina. Learned how creative ideas are born and developed, starting with finding a human insight.

Festival

• Sep 2020 - Sep 2020

Women in Leadership

• Sep 2020 - Sep 2020

Recruitment Consultant

• Jun 2018 - Jan 2019

Worked under an 8-month contract at a recruitment consultancy within a small intimate team. Brought in two large new clients in the first month through B2B cold calling of which developed a long-lasting rapport. Sourced and screened candidates. Interviewed and assessed prospective applicants, matching them with vacancies. Strengthened Microsoft Office skills and became proficient with recruitment software tools such as CV Library. Worked under an 8-month contract at a recruitment consultancy within a small intimate team. Brought in two large new clients in the first month through B2B cold calling of which developed a long-lasting rapport. Sourced and screened candidates. Interviewed and assessed prospective applicants, matching them with vacancies. Strengthened Microsoft Office skills and became proficient with recruitment software tools such as CV Library.

Work Experience

• Jul 2018 - Jul 2018

Selected as one of twelve candidates out of hundreds who applied. Presented a hypothetical sales pitch for the printing department in front of a board of senior members, receiving positive feedback on my professionalism and ability to engage with the audience. Worked with other students on critical thinking activities, for example with the social media team on an influencer marketing brief. Filmed and edited a video summarising my time at Canon, as part of an in-house competition Show less

Retail

• Jun 2017 - Apr 2018

Progressed my skillsets with telephone enquiries, customer sales and complaints, reconciling tills and ordering, topping up, and transferring stock to other branches. Progressed my skillsets with telephone enquiries, customer sales and complaints, reconciling tills and ordering, topping up, and transferring stock to other branches.

Work Experience

• Jun 2015 - Jun 2015

At the age of 15, this was my first experience as an employee and the large age difference with many of my colleagues gave me more confidence in my communication abilities. I worked on the super brand’s floor with designers such as Saint Laurent, Alexander McQueen and Balmain. Strict working standards and high clientele meant that an attention to detail and excellent customer communication skills were paramount. At the age of 15, this was my first experience as an employee and the large age difference with many of my colleagues gave me more confidence in my communication abilities. I worked on the super brand’s floor with designers such as Saint Laurent, Alexander McQueen and Balmain. Strict working standards and high clientele meant that an attention to detail and excellent customer communication skills were paramount.