Experience

Kansas City University

• United States
• Higher Education
• 400 - 500 Employee

• Project Coordinator

  • Oct 2022 - Present



Eckerd Connects

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Adult Program Coordinator

  • Jan 2022 - Oct 2022

  Supervisor Supervisor



Viriya Consulting, LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Associate

  • Apr 2021 - May 2022



One Joplin

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Community Coordinator

  • Apr 2017 - Feb 2021

  • Developed and implemented a community outreach and engagement plan to reach neighborhood residents and vulnerable communities in order to fulfill the organization’s vision and mission. • Developed a Neighborhood Council comprised of Neighborhood Leaders to inform the Steering Team and Focus Teams of their strategic plans, and provided collaborative opportunities for neighborhoods and Focus Teams to work together toward common goals. • Developed resources and supports to ensure neighborhood leaders had sufficient skills to organize the neighborhood and to advocate for policies at the personal, neighborhood, and public levels. • Facilitated and/or conducted trainings on relevant topics such as civic engagement, neighborhood leadership development, neighborhood management, neighborhood safety, and diversity and inclusion to increase stakeholder capacity. • Worked with neighborhoods to develop goals, best practice strategies and implementation timelines. • Coordinated organizing and advocacy-supporting activities with neighborhoods • Managed and implemented communication plan, social networking plan, and events to increase One Joplin visibility and neighborhood engagement. • In partnership with the Executive Director, researched new funding opportunities and supported funding application activities to support neighborhood development.



Planned Parenthood of the St. Louis Region and Southwest Missouri

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Navigator/Organizer

  • Feb 2016 - Apr 2017

  • Organizes, educate, empowers, and mobilizes individuals to access health care and insurance. • Assists consumers with completing the application for health insurance including assisting in the selection of a Qualified Health Plan or applying for an exemption at Planned Parenthood health centers and other appropriate locations. • Explains to consumers the potential eligibility for public/governmental assistance programs including tax credits and subsidies. • Describes the features and benefits of health insurance coverage in general terms including deductibles, co-pays or co-insurance and how these work or affect the consumer. Describe summary of benefits and assist in locating provider networks. • Conducts community outreach and provides education about Planned Parenthood, the Affordable Care Act, and the Heath Insurance Marketplace to the counties in Southwest Missouri. • Locates, organizes, and participates in community events to provide education about the ACA, Planned Parenthood health services, and current platforms. • Implements and localizes the Health Center Advocacy Program in the health centers and community. Coaches others on how to best craft their personal narrative and “story.” • Recruits, trains, and oversees volunteers for organization activities and issues. • Adheres to and protects the confidentiality of consumers and staff. Follow all privacy and HIPAA rules and comply with all state and federal guidelines.



Mercyhealth Wisconsin and Illinois

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Certified Application Counselor

  • Oct 2015 - Feb 2016

  • Assists consumers apply for and enroll in health coverage through the federal marketplace. • Provides outreach, education, referral, and enrollment activities to consumer’s requesting assistance. • Conducts public education activities to raise awareness of available Qualified Health Plans within the federal marketplace. • Outlines information that a consumer will need to have available when applying for coverage through the marketplace. • Explains to consumers the potential eligibility for public/governmental assistance programs and how the federal insurance premium tax credits work and risks. • Describes the features and benefits of health insurance coverage in general terms including deductibles, co-pays or co-insurance and how these work or affect the consumer. • Describes what a summary of benefits document is and where to locate that summary along with provider networks. • Provides information in an objective manner that is culturally and linguistically appropriate to the needs of the population being served by the federal marketplace.



SW Missouri Children's Coalition

• Joplin, MO

• Foster Care Case Manager

  • Aug 2014 - Jul 2015

  • Initiated and established the Wraparound process, facilitated Family Support Team meetings, wrote individualized care plans, arranged/scheduled child and family support providers, and ensured on-going coordination of the care plan implementation. • Maintained a caseload of 12 to 16 children and their families. • Completed thorough initial assessment and ensured that the assessment included family and child strengths. • Had face-to-face contact with each child and his/her family at least on a bi-weekly basis. • Planned, arranged, and /or provided crisis intervention services as needed. • Attended all court hearings and testified to factual case progress. • Worked with a team comprised of the juvenile officer, oversight specialist, guardian ad litem, and the juvenile court. • Supervised visits between children and their parents, siblings, and grandparents. • Documented all case activity and maintained data entry in the statewide FACES program.



Ozark Center

• Joplin, Missouri Area

• Service Coordinator

  • Jun 2011 - Dec 2013

  • Provided targeted case management for individuals with developmental disabilities. • Efficiently managed up to 80 cases at one time which included monthly and quarterly contact with the individual and service providers, necessary state paperwork, and follow-up as needed. • Identified the needs of the person being supported, link them to community resources, and create an action plan that will support the person in meeting those needs. • Completed ongoing monitoring and assessment of the quality, timelines, and effectiveness of services and supports a person receives. • Documented and maintained appropriate records in accordance with federal/state programs, policies, and procedures using Microsoft programs, inputting data, filing, and cataloging records. • Understood and performed functional and resource assessments, treatment and consultation strategies, and community organization.



KVC Health Systems

• United States
• Individual and Family Services
• 700 & Above Employee

• Transportation Coordinator

  • May 2010 - Jun 2011

  • Coordinated transportation to home visits, therapy sessions, and court appearances to children in KVC custody. • Worked closely with case managers on specific cases and emergency situations. • Scheduled drivers for multiple transportation requests throughout the state of Kansas including secure transports. • Performed duties using a Citrix computer system, Microsoft programs, scanning, faxing, filing, and operating a multi line phone system. • Entered Medicaid billing on transports into the system.



Youth Care Worker

• Columbus, KS

• Elm Acres Youth & Family Services

  • Feb 2009 - Jan 2010

  • Worked closely with male and female residents ages 13-18 years with multiple diagnoses. • Provided a safe and structured environment to residents. • Assisted residents with learning and exercising coping and social skills. • Completed daily and hourly documentation of residents’ activities and behavior. • Maintained control and correctly address residents who become hostile or aggressive. • Completed daily duties using general office equipment and a multi line phone system. • Worked closely with male and female residents ages 13-18 years with multiple diagnoses. • Provided a safe and structured environment to residents. • Assisted residents with learning and exercising coping and social skills. • Completed daily and hourly documentation of residents’ activities and behavior. • Maintained control and correctly address residents who become hostile or aggressive. • Completed daily duties using general office equipment and a multi line phone system.